topic Re: Kids profile is gone in google chromecast in Streaming

Kids profile is gone in google chromecast

erinshiii — Fri, 20 May 2022 18:32:21 GMT

I recently bought a google chromecast to make my led tv an android tv. However, this pass few months, I have observed that the kids profile on the start media is gone. Since I have cousins who usually use my tv, I can't let them roam with my profile and planning to add kid's profile but they're gone. Please help me to resolve this issue.

Re: Kids profile is gone in google chromecast

David_K — Sat, 21 May 2022 11:13:13 GMT

Have you tried adding the accounts again?

From the Google TV home screen, in the top right, go to the profile icon and select your profile.
Under "Who’s watching," select Add a kid > Get started.
Select an option:
- If your child has a Google Account or kids profile in your family group: Select the child you want to set up.
- If you haven’t set up a child in your family group: Select Add a kid and follow the on-screen instructions.
Choose the apps you want to include in the kid's home screen.
To set up parental controls, follow the on-screen instructions.

For more information, refer to this help centre article.

Re: Kids profile is gone in google chromecast

JenniferV — Tue, 24 May 2022 19:18:17 GMT

Hi there,

Thanks for the help, davidking.

erinshiii, have you tried the suggested steps provided by davidking? If yes, how was it?

Thanks,

Jennifer

Re: Kids profile is gone in google chromecast

Jeran — Mon, 30 May 2022 15:11:39 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Kids profile is gone in google chromecast

Jeran — Tue, 31 May 2022 15:39:21 GMT

Hey there!

We haven't heard back from erinshiii, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, David and Jennifer!

Best regards,
Jeran