topic Re: Chromecast device connection issue in Streaming

Chromecast device connection issue

aditya10m — Tue, 24 May 2022 04:56:48 GMT

I have been using my chromecast device since last 4 years without an issue. But sincee last week it doesnt connect my wifi. The connection process goes still last stage and then it displays ' CANNOT CONNECT TO CHROMECAST'. The device is updated

Re: Chromecast device connection issue

Ashepherdson — Tue, 24 May 2022 20:13:28 GMT

Sounds like the device may be stuck on an old wifi network. Best bet is to quickly factory reset the Chromecast and start from scratch, that should get rid of the connection error for you!

Re: Chromecast device connection issue

JenniferV — Sat, 28 May 2022 23:00:34 GMT

Hey there,

Thanks for the help, Ashepherdson.

aditya10m, how's it going? Did you manage to get your Chromecast working?

Thanks,

Jennifer.

Re: Chromecast device connection issue

aditya10m — Sun, 29 May 2022 10:04:19 GMT

Hey @JenniferV , Thank you so much. The solution by @Ashepherdson helped out. Thanks

Re: Chromecast device connection issue

JenniferV — Sun, 29 May 2022 16:12:54 GMT

Hi aditya10m,

Got it and glad to hear that Ashepherdson was able to fix your issue. In that case, do you still have other questions and concerns?

Thanks,

Jennifer

Re: Chromecast device connection issue

JenniferV — Wed, 01 Jun 2022 17:10:51 GMT

Hi there,

I haven’t heard from you in a while so I’ll be locking this thread if there's no update within 24 hrs. Should you still have other questions and concerns, feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

Re: Chromecast device connection issue

Deborah_Lopez — Thu, 02 Jun 2022 00:17:30 GMT

I'm having the same problem. My chromecast doesn't connect to my new network. It appears to be stuck on old one and I don't know how to reset.

Re: Chromecast device connection issue

Deborah_Lopez — Thu, 02 Jun 2022 00:18:52 GMT

How can I factory reset my chromecast? I don't know what version it is. I believe it may be stuck on old network.

Re: Chromecast device connection issue

Jeran — Thu, 02 Jun 2022 19:17:38 GMT

Hey there!

We haven't heard back from aditya10m, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Ashepherdson and Jennifer!

Best regards,
Jeran