topic Re: Chromecast Driving Me Nuts! in Streaming

Chromecast Driving Me Nuts!

jiggy927 — Sat, 28 May 2022 03:25:05 GMT

I've used this at multiple location devices before not sure why now it doesn't work and it's been probably 3 years now. I looked at other forum posts and turned on Wi-Fi, turned off mobile internet which almost seemed like it was going to work then for some reason it's not still not connecting after I typed in the code on the screen. Then the TV keeps flickering as if the device's wire is not connected properly, is it possible because I'm using a 3rd part USB cord to connect the power to the device?

Re: Chromecast Driving Me Nuts!

JenniferV — Thu, 02 Jun 2022 01:11:47 GMT

Hi jiggy927,

Thanks for reaching out. Let's sort this out.

A few questions: What's the LED light status in your Chromecast? How far is it from the Wi-Fi router? Are you getting any messages when connecting it to your network?

Give these steps a try:

Reinstall the Google Home app.
Reboot your Chromecast, router, and mobile device.
Use a different mobile phone.
Factory reset your Chromecast.
For flickering issues, please plug in the Chromecast device into a different HDMI port. Plugging it into a different TV screen might also help.

Note: It's recommended to use the provided power cord and adapter that came with the Chromecast to avoid damaging the device and for it to work properly.

Thanks,

Jennifer

Re: Chromecast Driving Me Nuts!

JenniferV — Sun, 05 Jun 2022 01:57:47 GMT

Hi there,

It's me again. I want to make sure you're all good — how did the steps go?

Thanks,

Jennifer

Re: Chromecast Driving Me Nuts!

jiggy927 — Sun, 05 Jun 2022 02:53:16 GMT

For some reason I waited and it is now working 😅

Re: Chromecast Driving Me Nuts!

JenniferV — Sun, 05 Jun 2022 16:14:48 GMT

Hi jiggy927,

That's cool! Glad to hear everything is up and running now. In that case, do you still have other questions and concerns?

Regards,

Jennifer

Re: Chromecast Driving Me Nuts!

JenniferV — Wed, 08 Jun 2022 16:58:00 GMT

Hi there,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

Re: Chromecast Driving Me Nuts!

Jeran — Thu, 09 Jun 2022 17:04:29 GMT

Hey there!

We haven't heard back from jiggy927, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran