topic Re: Google TV Chromecast remote firmware, won’t Update in Streaming

Google TV Chromecast remote firmware, won’t Update

Pownas — Tue, 24 May 2022 08:49:14 GMT

The update of chromecast TV Remote to firmware 22.2 are failing. The white light are just blinking and under the tv remote settings I just see an “remove update” and “remote is updated” message, that are being rotating displayed with 3sec interval.

The remote can’t be used since it seems to be stuck on a firmware update that ain’t being correctly installed.
anyone who hav any clue how to update the remote and get it working?

I’ve tried to remove battery and restart remote without any success.

Re: Google TV Chromecast remote firmware, won’t Update

JenniferV — Sun, 29 May 2022 01:10:51 GMT

Hi Pownas,

Thanks for reaching out and for being a step ahead of us. Please try the additional steps listed below:

Forget the Chromecast Voice Remote. Go to Settings > Remotes and Accessories > Chromecast Remote > Forget.
Pair the remote. Go to Settings > Remotes and Accessories > Pair remote or accessory and follow the instructions on the TV.
Note: If applicable, you may also press the button on the Chromecast device for 1 second for the pairing to start.
Replace the batteries in the Chromecast Voice Remote.
If the steps above don't work, perform a factory reset on your Chromecast Voice Remote again and your Chromecast dongle.

Thanks,

Jennifer

Re: Google TV Chromecast remote firmware, won’t Update

JenniferV — Wed, 01 Jun 2022 01:12:34 GMT

Hi there,

It's me again. I want to make sure you're all good — how did the steps go?

Thanks,

Jennifer

Re: Google TV Chromecast remote firmware, won’t Update

JenniferV — Thu, 02 Jun 2022 01:28:08 GMT

Hey Pownas,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

Re: Google TV Chromecast remote firmware, won’t Update

Jeran — Fri, 03 Jun 2022 16:22:24 GMT

Hey there!

We haven't heard back from Pownas, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran