topic Re: Chromecast Tv screen went black and chromecast disconnect in Streaming

Chromecast Tv screen went black and chromecast disconnect

AndreF — Thu, 26 May 2022 17:59:06 GMT

Dear Friends,

Recently I want to whatch tv with my chromecast, I join a vid of my issue first I went in the parameters so you know what my configuration is.

And second I open a video on youtube and I try to click to get my back door tv on chromecast. First its connecting and my tv screen went black and after a few seconds my back door tv disconnect.

Could you solved my issue pls.

https://www.youtube.com/watch?v=unxtgCx5rRk

Re: Chromecast Tv screen went black and chromecast disconnect

JenniferV — Mon, 30 May 2022 01:24:40 GMT

Hi AndreF,

Thanks for reaching out. Let's sort this out.

Quick question: What's the LED light status in your Chromecast when the TV screen turns black? Try to reboot your Chromecast. Also, please visit this support website article and choose what best describes what your TV screen and Chromecast device are showing.

Keep me posted.

Thanks,

Jennifer

Re: Chromecast Tv screen went black and chromecast disconnect

JenniferV — Thu, 02 Jun 2022 01:29:24 GMT

Hi there,

It's me again. I want to make sure you're all good — how did the steps go?

Thanks,

Jennifer

Re: Chromecast Tv screen went black and chromecast disconnect

Jeran — Fri, 03 Jun 2022 17:29:55 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran