topic Re: The remote control in Streaming

The remote control

Tidewater — Tue, 31 May 2022 17:21:04 GMT

When i try to connect the remote with the tv it will not work. there is a whole list of known and unknown tv makers but my tv is not mentioned I have a Salora Color Led tv model 24LED5215CDW. is there a other brand that is competable???

Re: The remote control

JenniferV — Sun, 05 Jun 2022 00:14:57 GMT

Hi Tidewater,

Thanks for reaching out. It looks like your TV isn't compatible with the Chromecast Voice Remote. Although there are TV brands that can be set up for Chromecast with Google TV however, not pairable/compatible with the Chromecast Voice Remote.

As a workaround, you may try to choose a different brand from the list, which in your view has the same country of manufacture as the TV. You may also search for TV remote codes online and see if any other brand matches the same code as Salora, and select that other brand instead. However, please take note that this step may or may not work.

Thanks,

Jennifer

Re: The remote control

JenniferV — Wed, 08 Jun 2022 00:22:54 GMT

Hi there,

It's me again. I wanted to check back in to see if you still need help. Feel free to let me know if you do.

Thanks,

Jennifer

Re: The remote control

JenniferV — Thu, 09 Jun 2022 00:35:19 GMT

Hi Tidewater,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

Re: The remote control

Jeran — Fri, 10 Jun 2022 15:50:15 GMT

Hey there!

We haven't heard back from Tidewater, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran