topic Re: Google Home app will not let me go past the start page to set up Chromecast in Streaming

Google Home app will not let me go past the start page to set up Chromecast

aray14561 — Tue, 31 May 2022 05:31:47 GMT

When I open the Google home app page I press start and then it takes me to the next page but gives me no options to add a device or to click okay to move on

Re: Google Home app will not let me go past the start page to set up Chromecast

JenniferV — Sat, 04 Jun 2022 23:22:39 GMT

Hi aray14561,

Thanks for reaching out. Is this an initial setup for your Chromecast device? Please reinstall the Google Home app and reboot your mobile phone. Using a different mobile device might also help.

Thanks,

Jennifer

Re: Google Home app will not let me go past the start page to set up Chromecast

JenniferV — Tue, 07 Jun 2022 23:56:00 GMT

Hi there,

It's me again. I want to make sure you're all good — how did the steps go?

Thanks,

Jennifer

Re: Google Home app will not let me go past the start page to set up Chromecast

JenniferV — Wed, 08 Jun 2022 23:59:50 GMT

Hi aray14561,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

Re: Google Home app will not let me go past the start page to set up Chromecast

Jeran — Fri, 10 Jun 2022 16:10:50 GMT

Hey there!

We haven't heard back from aray14561, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran