topic I'm trying to install chromecast M2Q5. I get the error, can't communicate with device in Streaming

I'm trying to install chromecast M2Q5. I get the error, can't communicate with device

JohnF — Mon, 30 Aug 2021 16:33:55 GMT

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Original poster: Grayson Beatty

I am trying to set up Cromecast with Google TV. I keep getting error- can't communicate with device

Re: I'm trying to install chromecast M2Q5. I get the error, can't communicate with device

JohnF — Mon, 30 Aug 2021 16:34:17 GMT

Thanks for posting in the Chromecast Help Forum.

Does your location have a captive portal (campground, apartments, dorm, hotel, etc) that requires a login? When the captive portal settings are enabled, these settings can prevent your Chromecast device from properly connecting to your mobile device or computer. -- See What router settings do I need to set up Chromecast?

-from JamesM (Product Expert)