topic Re: overly saturated colors in Streaming

overly saturated colors

markyson — Fri, 03 Jun 2022 16:28:37 GMT

I I have an older chromecast attached to a Samsung HDTV. When I cast video from YouTube or HBO Max I get overly saturated color. Is there any way to tone down the colors so it looks more realistic and not like a cheap video game?

Re: overly saturated colors

JenniferV — Wed, 08 Jun 2022 00:30:36 GMT

Hi markyson,

Thanks for reaching out. Quick questions: when did this start? Have you checked if the same issue persists when watching on your regular TV channel or casting from different Chromecast-enabled apps? Please reboot your Chromecast and try to plug it in on a different HDMI port on your TV. Plugging it in on a different TV screen and configuring the color (saturation) setting on your TV using your TV remote might also help.

Regards,

Jennifer

Re: overly saturated colors

JenniferV — Sun, 12 Jun 2022 01:13:48 GMT

Hi there,

It's me again. I want to make sure you're all good — how did the steps go?

Thanks,

Jennifer

Re: overly saturated colors

JenniferV — Mon, 13 Jun 2022 01:16:53 GMT

Hey markyson,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

Re: overly saturated colors

markyson — Mon, 13 Jun 2022 20:35:59 GMT

Thanks for your help! Sorry about the delay, I couldn't figure out how to get back into the Community. I think I am all good.

Take care

Re: overly saturated colors

JenniferV — Mon, 13 Jun 2022 20:48:39 GMT

Hi there,

Thanks for getting back to us and glad to hear your issue is now resolved. Do you still have other questions and concerns?

Thanks,

Jennifer

Re: overly saturated colors

Jeran — Fri, 17 Jun 2022 16:01:56 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran