topic Re: What happened? in Streaming

What happened?

Lrgmarg — Fri, 13 May 2022 21:11:09 GMT

Two days ago my chromcast stopped working. Tried unplugging everything and starting over but hasn't worked.

Tried a reboot, but that didn't work. Tried factory reset and that didn't work either.

I am going bonkers trying to find the issue.

HELP!!!

Lrgmarg

Re: What happened?

Jeran — Tue, 31 May 2022 20:44:02 GMT

Hey there Lrgmarg,

I apologize about the late response on this thread, thank you for being patient! Were you able to fix that Chromecast issue? If not, I'd be happy to help out, as I know these issues can be tricky to troubleshoot on your own. Let me just ask you some questions about what's happening:

What color is the LED light on the Chromecast?
Is the Chromecast powered by the wall outlet, or a USB connected to the TV?
Does this Chromecast work when plugged into a different TV?
Can you see the Chromecast in the Google Home app?
What other troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: What happened?

Jeran — Mon, 06 Jun 2022 18:00:11 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: What happened?

Jeran — Thu, 09 Jun 2022 19:08:39 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: What happened?

Jeran — Mon, 13 Jun 2022 17:01:43 GMT

Hey there!

We haven't heard back from Lrgmarg, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran