topic Re: Chromecast TV Remote Buttons - Need to control multiple IR devices in Streaming

Chromecast TV Remote Buttons - Need to control multiple IR devices

daveday — Sun, 12 Sep 2021 01:20:05 GMT

I NEED the ability to control both my older TV and older receiver using IR, since neither has CEC . Currently you can only control one IR device. This sucked to realize after buying a Chromecast TV to replace my Firestick 4k. Please fix! Thank you.

Re: Chromecast TV Remote Buttons - Need to control multiple IR devices

foppert — Tue, 14 Sep 2021 04:54:29 GMT

+1 on this, developers just point to give feedback through the google home app and the generic Chromecast help page.

People have been asking for this a year now. https://issuetracker.google.com/issues/170026121 according to this they have been aware and "working on the issue" since November last year. Seems around June things shifted and communications just dropped. Doesn't build confidence that this will ever be solved.

I'm going to attempt to call them/reach a human on chat and see if I can get any more answers if this is happening.

Re: Chromecast TV Remote Buttons - Need to control multiple IR devices

Jeran — Fri, 24 Sep 2021 18:05:19 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,

Jeran

Re: Chromecast TV Remote Buttons - Need to control multiple IR devices

daveday — Sat, 25 Sep 2021 14:41:00 GMT

Jared, our request was not addressed. Please don't close the thread until we have an answer. Thanks.

Re: Chromecast TV Remote Buttons - Need to control multiple IR devices

foppert — Sat, 25 Sep 2021 15:02:19 GMT

I talked with a google support rep over chat. She confirmed that this is currently unsupported, but should be available "soon."

She said she pushed the note to devs etc and gave the instructions for feature requests through the app:

Open the Google Home app.
At the top right, tap your account.
Tap Feedback, tap the type of device you'd like to submit feedback for.
To display available emails, in the "From:" section, tap the arrow on the right. Select your email address.
In the feedback summary, write a brief description of your issue.
Be sure to check the box for Screenshot and System logs.
To submit feedback, at the top right corner, tap Send.

So that's something I guess.

Re: Chromecast TV Remote Buttons - Need to control multiple IR devices

Jeran — Tue, 28 Sep 2021 17:01:06 GMT

Thank you for checking up the support team on this! Submitting feedback is the best way to let the Google team know what's needed feature wise. Does anyone have a question about that feedback process?

Best regards,

Jeran

Re: Chromecast TV Remote Buttons - Need to control multiple IR devices

Jeran — Wed, 29 Sep 2021 17:35:07 GMT

Hey there!

We have an accepted answer, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, foppert!

Best regards,

Jeran