topic Re: Chromecast in Streaming

Chromecast

Aravinda — Thu, 02 Jun 2022 14:48:24 GMT

Hi,

I got a new Chromecast and installed the entire set-up on Sony Tv. I see Chromecast going on and off. I have not even used a TV USB. Can anyone help me with this pls

Re: Chromecast

JenniferV — Mon, 06 Jun 2022 23:31:54 GMT

Hi Aravinda,

Thanks for reaching out and I'm sorry to hear that you're having an issue with your Chromecast. Let's sort this out.

A few questions: What type of Chromecast device do you have? What's the LED light status in your Chromecast (Solid or blinking white light)? Is your device going on/off while watching a video or even when it's in idle mode?

Give the steps a try:

Make sure the Chromecast is plugged in properly in your TV and power outlet.
Plug in your Chromecast into a different HDMI port on your TV.
Try to plug in your Chromecast on a different TV screen.
Restart your Chromecast and Wi-Fi router.
Factory reset your Chromecast.

Thanks,

Jennifer

Re: Chromecast

Jeran — Fri, 10 Jun 2022 17:16:34 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Chromecast

Jeran — Mon, 13 Jun 2022 19:50:46 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran