topic Re: Servustv on app does not sent content to the Tv in Streaming

Servustv on app does not sent content to the Tv

Pjotter57 — Fri, 10 Jun 2022 19:11:40 GMT

I downloaded the app on my Iphone. Both the Iphone and Chromecast are connected to the same wifi network. When I select the programme I want to cast to my TV the connection is made as I see the starting screen of the app on the TV but then it stops: no content. On my Iphone it is mentioned that the programme is casted to the TV.

I checked with other apps (E.g Netflix, Viaplay, HBO Max) : all these apps work perfectly. So what causes the problem with the Servustv on app? If someone could help me I would appreciate it very much.

Re: Servustv on app does not sent content to the Tv

JenniferV — Tue, 14 Jun 2022 19:59:36 GMT

Hi Pjotter57,

Thanks for reaching out and I'm sorry to hear that you're having an issue casting a video to your Chromecast. Please try the steps listed below:

Reboot your Chromecast, router, and mobile phone.
Clear the data and/or cache of the Servustv On app.
Reinstall the Servustv On app.
Disable and re-enable Automatic date and time and Automatic time zone.
Disconnect and reconnect the mobile device from the Wi-Fi network.
Try to cast from a different mobile phone.
Reset your Chromecast.

Note: If the issue occurs in just one application, this could be an application-specific issue that would be best addressed by the application developer.

Thanks,

Jennifer

Re: Servustv on app does not sent content to the Tv

JenniferV — Sat, 18 Jun 2022 16:58:02 GMT

Hey there,

It's me again. I want to make sure you're all good — how did the steps go?

Thanks,

Jennifer

Re: Servustv on app does not sent content to the Tv

JenniferV — Sun, 19 Jun 2022 17:34:55 GMT

Hello Pjotter57,

Just checking in to make sure that you've seen my response. Please let me know if you still need help as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer