topic Re: I'm not able to log in on YouTube on my Chromecast (2nd Generation). in Streaming

I'm getting ads on YouTube when casting to Chromecast (2nd Generation) despite I have Premium.

Stefax — Wed, 02 Nov 2022 02:46:15 GMT

I'm getting ads on my Chromecast (2nd Generation) and I do not know why.

This problem started a couple of days ago when I started getting ads on YouTube-videos on my (Chromecast 2nd gen) even though I have Youtube Premium Lite (It is a cheaper version of Premium but the difference is that it only removes ads, it is so far only available in Europe). This has never been an issue before.

I figured this would stop I logged in but when I tried to log in I received this error message:

Basically it says in Swedish that I can't log in to this TV but that I can still watch as a guest.

I rarely watch YouTube on anything other than my Chromecast so it would be good to know if I should end my subscription to Premium Lite or if this problem can be solved.

BIG UPDATE: YouTube is now claiming on my post about this on Twitter that this issue has been solved. But from what I see it hasn't because alot of YouTube-users are still commenting on this post and showing photos which clearly shows this is still a problem.

Link to my post on Twitter: https://twitter.com/StefanRasch6/status/1579556765171339264

Re: I'm not able to log in on YouTube on my Chromecast (2nd Generation).

Nomes — Sun, 12 Jun 2022 10:54:58 GMT

Me too. Exactly the same. Hope there's a fix soon

Re: I'm not able to log in on YouTube on my Chromecast (2nd Generation).

Cathal_S — Sun, 12 Jun 2022 11:27:51 GMT

Hi Stefax,

The 2nd Gen Chromecast is a casting directly device that doesn't have apps you can sign into. You cast YouTube from a mobile device or computer to this model of Chromecast.

Do you have the Chromecast with Google TV

https://store.google.com/product/chromecast_google_tv

Re: I'm not able to log in on YouTube on my Chromecast (2nd Generation).

AvAsac — Sun, 12 Jun 2022 12:24:17 GMT

I'm having the same issue. Only started a few days ago on my Chromecast Ultra. Whenever I would cast YouTube to the device, it would have my YouTube profile signed in along with suggested videos, saved videos, etc for me. Now, it won't show me as signed in therefore any suggestions or saved videos won't show up. If I try to sign in, I get the same error msg that OP posted.

I have also noticed that if I'm watching a video and it ends, another video automatically starts playing although I have autoplay disabled on my app.

Re: I'm not able to log in on YouTube on my Chromecast (2nd Generation).

Stefax — Sun, 12 Jun 2022 13:26:34 GMT

I'm casting from a iPhone 6S with the Youtube-app which I am logged into.

Re: I'm not able to log in on YouTube on my Chromecast (2nd Generation).

Cathal_S — Sun, 12 Jun 2022 13:35:20 GMT

Thanks for the extra information.

I will mark this thread for the attention of the Chromecast team.

Re: I'm not able to log in on YouTube on my Chromecast (2nd Generation).

JenniferV — Mon, 13 Jun 2022 01:18:34 GMT

Hi folks,

Thanks for reaching out. Let's sort this out.

Quick question: is this only happening when casting videos from YouTube? Please reboot your Chromecast, router, and mobile phone. Clearing the YouTube app's cache and data and resetting your Chromecast might also help.

Thanks for the help here, Cathal_S.

Regards,

Jennifer

Re: I'm not able to log in on YouTube on my Chromecast (2nd Generation).

Nomes — Mon, 13 Jun 2022 10:07:52 GMT

Hi Jennifer,

Thanks for looking into this. I've rebooted Chromecast, router and phone - several times in varying order. I've also cleared the YouTube cache and data, and reset the Chromecast. There's no change to the situation: I'm logged in to YouTube on my phone; when I cast it usually shows that I'm already logged in, bit now it has a "sign in" button on the top and I get the same message as Stefax saw.

I'm not sure what you mean by you first question. The Chromecast is otherwise working fine.

Is there any other information that you need?

Re: I'm not able to log in on YouTube on my Chromecast (2nd Generation).

JenniferV — Mon, 13 Jun 2022 20:44:34 GMT

Hi everyone,

Thanks for trying the steps, Nomes. I appreciate it.

I forwarded this to our team and they are currently checking on this. I'll update you once I hear from them. Also, I'd suggest you send a feedback report on your Google Home app with a brief description of what's happening. To ensure it will be captured, please verify that "Send device usage data and crash reports to Google" is turned on before you submit the feedback. Here's how.

Thanks,

Jennifer

Can't sign in to YouTube on Chromecast?

Speed — Tue, 14 Jun 2022 05:00:34 GMT

Recently (as in today), my Chromecast Ultra logged me out of YouTube. When I tried to press the "sign in" button on the Chromecast, it just says I can't for whatever reason. I've been earlier this year that there was a problem like this, but apparently it's been fixed so I don't know what to do here. I tried countless times to reboot it, and unplug and plug back in for the same result. If anyone knows of what's going on, that would be great to know. Thanks.

Re: Can't sign in to YouTube on Chromecast?

MrClasson — Tue, 14 Jun 2022 18:41:23 GMT

Same problem here on both my Ultra and my gen 2 chromecast. Links the account but unable to sign in.

Re: Can't sign in to YouTube on Chromecast?

AceofTunes — Tue, 14 Jun 2022 19:42:14 GMT

Same problem on both of my Chromecasts

Re: Can't sign in to YouTube on Chromecast?

JesperVK — Tue, 14 Jun 2022 20:37:38 GMT

Same problem here on the Chromecast ultra. I've never touched any of these seeing but now it just won't login. It starts logged out when initially I connect to it, nor can I use the remote to login ... It just says it can't and blows me off by saying I can still cast as guest (well I can).

Re: Can't sign in to YouTube on Chromecast?

Leah96xxx — Tue, 14 Jun 2022 21:54:26 GMT

Same issue here on Chromecast Ultra. Used to be signed in fine but now it "can't sign in"

Re: Can't sign in to YouTube on Chromecast?

MeggyMeringue — Wed, 15 Jun 2022 01:30:38 GMT

Me too. All of a sudden my signed in YouTube Premium app when cast via Chromecast is signed out and when I try to sign in, it comes up as 'can't sign in but can continue streaming as guest'

Re: Can't sign in to YouTube on Chromecast?

NZheretic — Wed, 15 Jun 2022 03:39:01 GMT

Same situation here. Cannot sign in using the Youtube remote on phone or tablet. Most infuriating .

Re: Can't sign in to YouTube on Chromecast?

NZheretic — Wed, 15 Jun 2022 03:47:20 GMT

According to the Google Home Android App.

System firmware version: 281627

Cast firmware: 1.56.281627

Language: en-GB

Re: Can't sign in to YouTube on Chromecast?

NZheretic — Wed, 15 Jun 2022 03:56:47 GMT

Doing a factory reset and re-setting up via the Google Home Android App still results in the same "Can't sign in" message. Google please fix this.

Re: Can't sign in to YouTube on Chromecast?

vkammerer — Wed, 15 Jun 2022 08:39:10 GMT

I am paying for YouTube premium but can’t sign in to my chromecasts, I hope the Googlers in charge prioritise this appropriately and fix this quickly

Re: Can't sign in to YouTube on Chromecast?

MeggyMeringue — Wed, 15 Jun 2022 11:54:38 GMT

Same here. Tried to reboot the chromecast, signed out then back in to my YouTube account, and followed all the troubleshooting tips but nothing has worked