topic Re: Device rename not working in Streaming

Device rename not working

Schnoogemetzger — Sat, 09 Apr 2022 13:09:33 GMT

Hi,

there seems to be a bug: I can't rename the Google Chromecast device. After renaming the device, the new name will be shown in the device information overview, but the device name is still "Living Room TV" (the default after the factory reset).

If I'm going to edit it again, the "Living Room TV" Name is shown in the dialog, but changing and saving it again, doesn't make a difference.

What I've done so far:

* Reboot of my phone

* Reinstall of the Home App

* Factory Reset of the Chromecast

Edit: I'm not alone: https://www.googlenestcommunity.com/t5/Apps-Account/Can-t-change-my-device-name/m-p/2918

Re: Device rename not working

JenniferV — Thu, 14 Apr 2022 01:05:23 GMT

Hi Schnoogemetzger,

Thanks for reaching out and for being a step ahead of us. Let's sort this out.

When did the issue start? Could you please use a different mobile device and try again? Also, please check for system updates on your phone. It's best to have updated OS for a seamless experience.

Keep me posted.

Thanks,

Jennifer

Re: Device rename not working

Schnoogemetzger — Thu, 14 Apr 2022 05:20:29 GMT

Hi Jennifer,

thank you for replying.

Renaming the device is a one-time thing, so there is no exact start date and time. We can say that it started on the date of my post.

Everything is up2date. Android 11 and Version 2.50.1.7 of the Google Home App. I've tried an older version of the app and a different mobile device, but the problem persists. Maybe the problem is on the server side.

Jennifer, did you try to recreate the problem?

Re: Device rename not working

thedriver — Sat, 23 Apr 2022 11:56:42 GMT

Came here to post this exact problem, with two Google Home speakers.

I've reported it via feedback in the app already, but really need a solution.

Exactly as described above, the Device Information section (in the Google Home app) shows that it has been renamed. But in the main screen of the Home app, the device still shows as the old name and Assistant only recognises it by the old name, not the new name.

Also, in Device Information (where it shows the correct name), if you click to try and rename it again, whey you actually get to type the name, it shows the old name AGAIN!

E.g. My speaker appears in the Home app as Study, if I rename it to Garage, it will display as Garage in the Device Information section, but still remains as Study everywhere else.

I have also tried on an iPhone and it makes no difference. Rebooting the device makes no difference.

Re: Device rename not working

thedriver — Sat, 23 Apr 2022 12:09:45 GMT

Here's a video of me trying to rename a speaker called Study in the Nursery room.

https://youtu.be/t9KHvxDd-C

Re: Device rename not working

JenniferV — Mon, 25 Apr 2022 01:10:20 GMT

Hi folks,

Schnoogemetzger, may I know if you have previously added this Chromecast in a group? Could you try to rename it through Rooms and Group option in the Google Home app and check if it will be a success?

thedriver, do you have a Chromecast device? If you only have a Google Home speaker and you're also having an issue to rename it, I'd suggest you post your concern to the Speakers and Displays Community forum. Our Community Specialist will be more than glad to help you.

Thanks,

Jennifer

Re: Device rename not working

thedriver — Mon, 25 Apr 2022 03:35:32 GMT

I have a Chromecast, but the problem is renaming the Google Home speaker. The problem is otherwise identical to the OP though. This seems to be a bug in the app, not the device.

Re: Device rename not working

Schnoogemetzger — Mon, 25 Apr 2022 04:19:25 GMT

Hi Jennifer,

thank you for helping. Yepp, the Chromecast was and is part of a group. Please explain in more detail what you mean with:

"Could you try to rename it through Rooms and Group option in the Google Home app and check if it will be a success?"

No matter how, when renaming you always end up under General => Device Information. And that's what's not working.

@JenniferV

as I asked you several days back: Did you try to recreate the problem with your devices?

And please have a look at https://www.googlenestcommunity.com/t5/Apps-Account/Can-t-change-my-device-name/m-p/2918

It's the very same problem

Re: Device rename not working

serban — Wed, 27 Apr 2022 09:09:38 GMT

Hello!

I am having the exact same issue when I try to rename the Chromecast device. I am stuck with the default name set upon the initial setup: "Main Room TV".

Here is some technical data that might help:

System firmware version: 291998

Cast firmware: 1.56.291998L

Language: en-US

Re: Device rename not working

EricaH121 — Mon, 02 May 2022 04:42:57 GMT

Same exact issue with a Home Mini that was part of a speaker group. Removed it from the group, from the room, rebooted, forced app closed and cleared cache, performed factory reset, and cleared cache again. Name under Device Information is showing what I changed it to, but everywhere else will not update. At least after the factory reset, the name of the room it's in is correct. This is a pretty stubborn bug.

Re: Device rename not working

JoeBerg38 — Sat, 14 May 2022 21:10:25 GMT

Same exact issue here as well with a Chromecast device. After resetting WiFi network and reconnecting the device I am unable to rename the Chromecast in any way, I've tried all approaches advised here and in the other thread as well yet nothing works.

I can rename the group, room and my lighting groups no problem, it's just the Chromecast for me that's causing the issue now.

Re: Device rename not working

wmmaac — Mon, 16 May 2022 04:24:00 GMT

Same problem here. Tried all of the above. Nothing works. Please file a bug report with the developers.

Re: Device rename not working

thedriver — Mon, 16 May 2022 07:15:28 GMT

@JenniferV is anyone at Google going to fix this?

Re: Device rename not working

The_Miser — Tue, 17 May 2022 23:24:15 GMT

I am also having this problem shuffling around chromecssts (renaming so I can add another). Any updates?

Re: Device rename not working

Basmus — Wed, 18 May 2022 05:53:52 GMT

I'm also having this issue with a chromcast. I was able to factory default it to change rooms but I am stuck with the default name.

Re: Device rename not working

stkc — Wed, 18 May 2022 20:29:34 GMT

Also having this issue with my CCU.

Home app version: 2.50.25.3
Device: Pixel 6 Pro, Android 12

Re: Device rename not working

MrDrummin — Thu, 19 May 2022 22:30:07 GMT

So really, F Google for not addressing this WTF you jerks. You are wasting all of our time and can't be bothers to fix the problem. I so hat the vendor locking on all of this crap.

Re: Device rename not working

thedriver — Fri, 20 May 2022 03:15:42 GMT

@JenniferV We don't even have a response and this is clearly growing...

Re: Device rename not working

Livelyconvo — Fri, 20 May 2022 22:17:57 GMT

Chiming in with identical problem Renaming and moving Google Nest display. Renaming device and changing device location do not work. Stuck with original name and location forever, even reset doesn't work.

Re: Device rename not working

wmmaac — Sun, 22 May 2022 17:48:18 GMT

I solved this by sideloading an older version of Google Home (I went back a few versions to google-home-2-40-1-10-apk), doing the rename, and then updating Home to the current version.