topic Re: Chromecast keeps disconnecting in Streaming

Chromecast keeps disconnecting

Jaykay — Sun, 26 Sep 2021 17:21:11 GMT

We have a chromecast and it's consistently disconnecting. We have checked all online suggestions like reset WiFi. Updates.. WiFi near chromecast and lots of other suggestions. None work and this is super frustrating and no one seems to have a solution in any other sites or Google forums we have read . Do you have any suggestions as it's totally unacceptable to have a reputable company have such sub standard product .thanks

Re: Chromecast keeps disconnecting

Ashepherdson — Sun, 26 Sep 2021 20:06:27 GMT

Many things can cause signal issues, including some you wouldn't think of. My tv has wifi, and I didn't realize leaving the wifi on the tv caused interference with the Chromecast. Since I don't use the tvs wifi, I disabled it, and suddenly the Chromecast worked perfectly. Lots of possibilities to look into as everyone's situation is unique.

Re: Chromecast keeps disconnecting

Jeran — Thu, 30 Sep 2021 16:41:43 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,

Jeran

Re: Chromecast keeps disconnecting

Jeran — Fri, 01 Oct 2021 16:53:21 GMT

Hey there!

We haven't heard back from Jaykay, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Asheperdson!

Best regards,
Jeran