topic Re: Chromecast built-in not detecting in Windows 11 in Streaming

Chromecast built-in not detecting in Windows 11

Ninai — Fri, 17 Jun 2022 21:15:07 GMT

Hello,

I have a Android TV (Freebox POP Player) with a built-in Chromecast, and it is not working with my PC (Windows 11 with two Intel Celerons with the base Intel Graphics card) but why, in the family PC it works, 1/10 times, but here it not detecting.

Thanks,

Nini.

Re: Chromecast built-in not detecting in Windows 11

JenniferV — Tue, 21 Jun 2022 17:25:06 GMT

Hi Ninai,

Thanks for reaching out. Let's sort this out.

Quick question: are you getting a message "No device found" or "No cast destination found" when casting from Chrome using your Windows 11 PC? Please try the steps below:

Make sure there's no pending OS update on your PC.
Make sure that you’re using a Google Chrome browser and that it's up-to-date.
Check the antivirus of the computer. There are cases (mostly in Windows) wherein the Chromecast device fails to work after the antivirus finished an update. If this happens, please call your antivirus provider.
If you have a firewall installed, try to disable it.
Reboot your Chromecast, Wi-Fi router, and PC.
Reset your Chromecast.

Let me know how it goes.

Thanks,

Jennifer

Re: Chromecast built-in not detecting in Windows 11

Jeran — Fri, 24 Jun 2022 17:31:18 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Chromecast built-in not detecting in Windows 11

JenniferV — Sun, 26 Jun 2022 16:24:46 GMT

Hello Ninai,

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks for the help, Jeran.

Regards,

Jennifer