topic Right button on directional pad not working on Chromecast Remote in Streaming

Right button on directional pad not working on Chromecast Remote

jrrrsmith — Mon, 27 Jun 2022 01:14:23 GMT

The right button on the directional pad stopped working recently. If I press down very hard on it, it will sometimes work. I have tried resetting the Chromecast and this didn't resolve the issue. Is it possible to get a replacement remote?

Re: Right button on directional pad not working on Chromecast Remote

Byteguy — Mon, 27 Jun 2022 20:53:38 GMT

That sounds like a hardware issue in your remote.

If you're still under warranty, you can get a replacement.

https://support.google.com/googlenest/answer/10367042

I use the Virtual Remote 90% of the time now.

Or, depending on your country, you can buy a new one

https://store.google.com/product/chromecast_google_tv_voice_remote?hl=en-US

Also, if you have a compatible Android device, you can use a Virtual Remote on your phone or tablet. That will save a lot of wear-and-tear on your physical remote.

https://support.google.com/chromecast/answer/11221499

Re: Right button on directional pad not working on Chromecast Remote

Jeran — Thu, 30 Jun 2022 21:44:11 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran