topic Can't Connect to my chromecast for setup in Streaming

Can't Connect to my chromecast for setup

5252Cam — Tue, 05 Jul 2022 16:35:18 GMT

I am trying to set up my chromecast because i moved.

I have reset it (3 times, all new chromecast numbers). my screen shows welcome, to get started
I go to google home and set up new device. it finds my chromecast but still has the old name "Living Room TV"
I try to set it up and then it can't connect to my chromecast.
the new name shows up as an available wifi option so i know i am in range (inches away from it with my phone)

Any help would be love. I feel like my google home needs to reset how it's looking at the chromecast

Re: Can't Connect to my chromecast for setup

Bandur — Thu, 07 Jul 2022 10:37:30 GMT

Same issue for me

Re: Can't Connect to my chromecast for setup

JenniferV — Wed, 13 Jul 2022 18:22:50 GMT

Hi folks,

Thanks for reaching out and for doing some steps beforehand — these are of great help! To cover all the bases, could you please manually connect to the Chromecast SSID? Here's how: Go to the phone Settings > Open Wi-Fi and connect to the Chromecast SSID (Example: Chromecast1234, Living Room TV, Bedroom TV, etc.) > Go to the Google Home app and try to set up again.

Let me know how it goes.

Thanks,

Jennifer

Re: Can't Connect to my chromecast for setup

Jeran — Mon, 18 Jul 2022 20:53:42 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Can't Connect to my chromecast for setup

Jeran — Tue, 19 Jul 2022 21:26:13 GMT

Hey 5252Cam,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran