topic Chromecast doesn't turn off Sony TV in Streaming

Chromecast doesn't turn off Sony TV

SpeedGeek — Fri, 08 Jul 2022 04:16:52 GMT

I'm having a strange problem with my SONY TV, the Chromecast interacts with it perfectly, volume / input / etc. But when I push the power button to turn off system, it will turn off the SONY TV, but then after a second it turns it back on again. The chromecast is still off at this point so the TV is just "awaiting input" but it stays on until I use the TV remote to turn it off. Very frustrating.

Both TV firmware and Chromecast firmware are fully updated and HDMI-CEC (or whatever it's called) is on

Re: Chromecast doesn't turn off Sony TV

JenniferV — Tue, 12 Jul 2022 01:05:48 GMT

Hi SpeedGeek,

Thanks for reaching out. Could you please try to plug in your Chromecast into a different HDMI port on your TV and reboot your Chromecast and TV? Removing and re-adding your TV under the remote and accessories settings might also help. Once done, try to set up again the buttons on your Voice remote.

Thanks,

Jennifer

Re: Chromecast doesn't turn off Sony TV

SpeedGeek — Tue, 12 Jul 2022 19:51:38 GMT

Thank you for the help Jennifer! Turns out I setup both my TV and Soundbar and there was no need to do both, because they're already syncing with each other through HDMI-CEC, the remote was turning off one and then the other, which was actually turning everything back on. I removed the Soundbar and now it's working perfectly! THANK YOU.

Re: Chromecast doesn't turn off Sony TV

JenniferV — Tue, 12 Jul 2022 19:55:47 GMT

Hey there,

Awesome! Glad to hear that the issue is now fixed. In the meantime, do you still have other questions and concerns?

Regards,

Jennifer

Re: Chromecast doesn't turn off Sony TV

Jeran — Tue, 19 Jul 2022 16:19:52 GMT

Hey SpeedGeek,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran