topic Re: Chromecast with Google TV HDMI Cable extension in Streaming

Chromecast with Google TV HDMI Cable extension

phamine — Tue, 28 Jun 2022 00:43:46 GMT

My chromecast is out of warranty and google isn't offering any support.

I'm thinking my chromecast keeps on disconnecting because of it's placement behind the TV.
Has anyone used an HDMI Cable extension to lengthen the cable and place the Chromecast somewhere other than behind your TV? Any recommendations as to which cable I'd need to purchase to attempt this?

Re: Chromecast with Google TV HDMI Cable extension

cristian1966 — Tue, 28 Jun 2022 02:43:37 GMT

yo tengo el mismo problema que chromecast se desconecta de wifi , creo que con la última actualización pasa eso y google no dice nada al respecto

Re: Chromecast with Google TV HDMI Cable extension

JenniferV — Mon, 04 Jul 2022 00:35:10 GMT

Hi folks,

Thanks for reaching out. You can use an HDMI extender, however we don't recommend any brand of the Wi-Fi extender that you may purchase, but you can check this thread to see the extender used by one of our Product experts. This may work for you too.

Thanks,

Jennifer

Re: Chromecast with Google TV HDMI Cable extension

JenniferV — Thu, 07 Jul 2022 00:39:55 GMT

Hey there,

It's me again. How's it going? Still need help?

Thanks,

Jennifer

Re: Chromecast with Google TV HDMI Cable extension

phamine — Thu, 07 Jul 2022 01:08:15 GMT

Yes. The extension HDMI cord didn't fix the problem.

My Chromecast with Google TV unfortunately is out of warranty.

Re: Chromecast with Google TV HDMI Cable extension

JenniferV — Thu, 07 Jul 2022 01:30:04 GMT

Hey phamine,

Thanks for getting back to us. Have you tried the recommendations provided by our Product experts? If the device is already out of warranty, I'm afraid there's no way for us to process a replacement at our end. In this case, you may purchase a new one from our Google Store.

Thanks,

Jennifer

Re: Chromecast with Google TV HDMI Cable extension

JenniferV — Mon, 11 Jul 2022 19:26:53 GMT

Hi there,

I want to check if you still have other questions and concerns. Feel free to let me know if you do.

Regards,

Jennifer

Re: Chromecast with Google TV HDMI Cable extension

phamine — Mon, 11 Jul 2022 19:30:38 GMT

No. Going try out another streaming option for now.

Thank you for the support.

Re: Chromecast with Google TV HDMI Cable extension

JenniferV — Mon, 11 Jul 2022 19:57:28 GMT

Hi phamine,

Understood. We're sad to see you go but we hope we can make it up to you in the future.

cristian1966, how's it going? Do you still need help?

Thanks,

Jennifer

Re: Chromecast with Google TV HDMI Cable extension

Jeran — Thu, 14 Jul 2022 19:59:53 GMT

Hey there cristian1966,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Chromecast with Google TV HDMI Cable extension

Jeran — Mon, 18 Jul 2022 16:11:38 GMT

Hiya cristian1966,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran