topic Re: How to activate chromecast on Samsung tv in Streaming

How to activate chromecast on Samsung tv

Raynelmes — Sun, 03 Jul 2022 16:13:38 GMT

Re: How to activate chromecast on Samsung tv

Jeran — Thu, 07 Jul 2022 16:34:17 GMT

Hey there Raynelmes,

Welcome to the Chromecast Community Forum! Just to confirm, are you using a Chromecast Dongle, or a TV with Chromecast built-in? If you are trying to set up a Chromecast dongle, check out this article. However, if you are using a TV with Chromecast built-in, go ahead and read this article.

I hope that helps you out! Let me know if you had any more questions or concerns, I'd be happy to address them.

Best regards,

Jeran

Re: How to activate chromecast on Samsung tv

Jeran — Mon, 11 Jul 2022 19:31:32 GMT

Hey there Raynelmes,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: How to activate chromecast on Samsung tv

Jeran — Tue, 12 Jul 2022 21:12:25 GMT

Hey Raynelmes,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: How to activate chromecast on Samsung tv

Raynelmes — Wed, 13 Jul 2022 07:40:07 GMT

Thank you for following up with me on this. I am on a rather long trip now and won't have an opportunity to try your suggestions for another couple of weeks. I'll let you know if they succeed or not.

Re: How to activate chromecast on Samsung tv

JenniferV — Wed, 13 Jul 2022 18:13:43 GMT

Hello there,

Thanks for the help, Jeran.

Raynelmes, sure thing — take your time. We'll leave this thread open and wait for your update here.

Regards,

Jennifer

Re: How to activate chromecast on Samsung tv

JenniferV — Thu, 28 Jul 2022 01:22:01 GMT

Hi Raynelmes,

It's us again. How's it going? Have you had a chance to try the suggested steps?

Thanks,

Jennifer

Re: How to activate chromecast on Samsung tv

Jeran — Fri, 29 Jul 2022 15:17:25 GMT

Hey again Raynelmes,

Just checking up again on this thread. Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Best regards,
Jeran

Re: How to activate chromecast on Samsung tv

Raynelmes — Sat, 30 Jul 2022 00:07:21 GMT

We just returned yesterday. I'll try your suggestions tonight and let you know if they succeed. Thank you for following up.

Re: How to activate chromecast on Samsung tv

Raynelmes — Sat, 30 Jul 2022 00:36:29 GMT

I'm stuck.

I did the factory reset button, plugged in the dongle. TV says to open Google Home App.

I open the app on my cell, and Home says "Chromecast found. It needs to be activated before setup. This device has a few extra steps before you can start setup. Go to the Help Center to learn more."

So I went to the Help Center, chose country US, and was told to use the setup flow on the TV to activate.

What now?

Re: How to activate chromecast on Samsung tv

Raynelmes — Mon, 01 Aug 2022 16:04:26 GMT

The Dongle is model NC2-6A5. The TV is a Samsung model QN55Q8DTAFXZA. The cell phone is a Pixel 4A with Android version 12.

Re: How to activate chromecast on Samsung tv

JenniferV — Wed, 03 Aug 2022 00:46:34 GMT

Hi Raynelmes,

I'm sorry for the late response. Please try to reboot your phone and try again. Using a different mobile phone such as a non Pixel or non Android device to setup your Chromecast if one is available might also help.

Thanks,

Jennifer

Re: How to activate chromecast on Samsung tv

Raynelmes — Wed, 03 Aug 2022 13:40:32 GMT

I restarted my Pixel, rebooted the chromecast Dongle, and had the same results. I don't have another phone to try this with. I hope you are not going to tell me that I can't use a Google phone to activate a Google product!

Re: How to activate chromecast on Samsung tv

JenniferV — Thu, 04 Aug 2022 00:54:10 GMT

Hello there,

Thanks for trying the steps and I appreciate your efforts. We'd like to further look into this — could you fill out this form and let us know once you're done?

Thanks,

Jennifer

Re: How to activate chromecast on Samsung tv

Raynelmes — Thu, 04 Aug 2022 02:59:29 GMT

OK, I did your work for you and copied and pasted my problem into your form.

Re: How to activate chromecast on Samsung tv

JenniferV — Thu, 04 Aug 2022 03:25:31 GMT

Hi Raynelmes,

We got your form — thanks for filling it out! Please keep your lines open as our team will reach out to you anytime soon. Also, please be advised that this thread will be locked after 24 hours.

Best,

Jennifer