topic Telstra TV Connect in Streaming

Telstra TV Connect

RKH — Thu, 14 Jul 2022 14:08:59 GMT

I am trying to get my Samsung phone to mirror to tv via a Telstra TV3. I am failing miserably

Re: Telstra TV Connect

Jeran — Thu, 21 Jul 2022 19:43:46 GMT

Hey there RKH,

I'm sorry to hear that your Chromecast is having trouble mirroring! I know these issues can be difficult to troubleshoot on your own, so I'd be happy to help out. First, I would recommend that you meet the requirements to screen mirror:

Cast screen is available on devices that run Android 6.0 or higher.
Screen casting via the Google Home app is not supported on Windows devices.
To start screen casting, Power Saving Mode must be turned off.
- Power Saving Mode can limit the processing power of Android devices which might affect the performance of the Cast screen feature.
You must allow Google Cast to use their network information.

Android 12
Google Nest and Home speakers or displays and Chromecast devices may not be discoverable for mobile devices on Android 12.

During the setup, your mobile device may ask you to "Allow Google Cast to use your network information."
Go to Settings Use network information Continue.

You also have the option to select Not now, but if you select this option, you can’t continue with the setup.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Telstra TV Connect

JenniferV — Mon, 25 Jul 2022 05:04:40 GMT

Hi there,

It's us again. How's it going? Did those steps help?

Thanks for the help, Jeran.

Regards,

Jennifer

Re: Telstra TV Connect

JenniferV — Tue, 26 Jul 2022 05:16:23 GMT

Hello there,

We haven’t heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer