topic Re: Streaming app issues chromecast in Streaming

Streaming app issues chromecast

catelisapia — Tue, 05 Jul 2022 03:41:15 GMT

Since I did factory reset and firmware got updated to 1.56.291998, casting CraveTV app from iOS became problematic. It's able to cast but episodes would stop in a few minutes then next episode plays then stop again after few minutes just to move to the next episode and the cycle continues. When watching a movie, it stops after a few minutes (around 5-10mins) and it goes back to home screen. Netflix and Disney+ works fine.

Re: Streaming app issues chromecast

Jeran — Fri, 15 Jul 2022 19:42:02 GMT

Hey there catelisapia,

I'm sorry to hear that Crave TV is starting to act strangely! I can imagine this is pretty confusing, so I'd be happy to help where I can. First, I would make sure both the Crave TV and Google Home app are up-to-date. Afterwards, I would clear out the cached app data on the Crave TV app. Then, if the problem is still occurring, I would uninstall the Crave TV app and re-install it. If the problem persists, it may be worth reaching out to Crave TV support to see if they are aware of any issues.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Streaming app issues chromecast

Jeran — Mon, 18 Jul 2022 20:52:48 GMT

Hey there catelisapia,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Streaming app issues chromecast

Jeran — Tue, 19 Jul 2022 21:19:26 GMT

Hey catelisapia,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran