topic Re: Lip Sync issue Google Chromecast with TV on YouTubeTV in Streaming

Lip Sync issue Google Chromecast with TV on YouTubeTV

disneynut02 — Wed, 13 Jul 2022 12:59:58 GMT

This is not on a Web Browser it is on a new Samsung TV, using a Vizio soundbar (which I have also reset). This is primarily only on LOCAL channels on YouTube TV. I have been successful in watching the local news on YouTube TV using a smart app on the Samsung and using the soundbar. I have tried rebooting the router, deleting the app, clearing the cache on the app. Everything short of doing a factory reset on the Chromecast (way too many apps to rebuild, which they all work fine)

All of my other TV's work with their Chromecasts, I have even tried swapping them out with each other and on my living room TV the local channels are out of sync. Help!

Re: Lip Sync issue Google Chromecast with TV on YouTubeTV

JenniferV — Tue, 19 Jul 2022 00:22:08 GMT

Hi disneynut02,

Thanks for reaching out and for doing some steps beforehand — these are of great help! Could you please try to plug in the Chromecast into a different HDMI port on your TV? Please also try the additional steps below:

Stop casting, then try to cast the same content again.
Try decreasing the distance between TV, router, and computer.
Reboot your Chromecast.
Do another factory reset on your Chromecast.

Thanks,

Jennifer

Re: Lip Sync issue Google Chromecast with TV on YouTubeTV

Jeran — Fri, 22 Jul 2022 16:11:48 GMT

Hey there disneynut02,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Lip Sync issue Google Chromecast with TV on YouTubeTV

JenniferV — Sat, 23 Jul 2022 22:13:51 GMT

Hello there,

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks for the help, Jeran.

Regards,

Jennifer