topic Re: Input Button cycles but won’t change in Streaming

Input Button cycles but won’t change

DB33 — Sat, 16 Jul 2022 19:01:02 GMT

I have a Sharp Tv and was able to get the Chromecast to control volume, on/off. However, the input button cycles through the inputs but doesn’t change. Anybody got a fix?

Re: Input Button cycles but won’t change

JenniferV — Wed, 20 Jul 2022 23:51:09 GMT

Hi DB33,

Thanks for reaching out. Please try to remove then re add the TV under remote and accessories in the GTV settings. Also, try to plug the Chromecast device on a different HDMI port on your TV and try to set up your Voice Remote by following the steps listed in this support website article.

Thanks,

Jennifer

Re: Input Button cycles but won’t change

JenniferV — Sat, 23 Jul 2022 23:53:31 GMT

Hello there,

It's me again. I want to make sure you're all good — how did the steps go?

Regards,

Jennifer

Re: Input Button cycles but won’t change

JenniferV — Sun, 24 Jul 2022 23:55:06 GMT

Hey DB33,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer