topic Re: Stuck at Colorful Square Boot in Streaming

Stuck at Colorful Square Boot

thusar — Fri, 15 Jul 2022 18:03:41 GMT

Three days my Chromecast with Google TV (2020) just stopped botting. It's stuck at the multi-color square boot. Never get's past anything else. Anyone else see this, can it be saved or did it brick itself? Thanks!

Re: Stuck at Colorful Square Boot

JenniferV — Tue, 19 Jul 2022 21:12:12 GMT

Hi thusar,

Thanks for reaching out. Let's sort this out.

Quick question: what's the LED light status on your Chromecast with Google TV? Please reboot your device and try to plug it in on a different HDMI port on your TV. Rebooting your Wi-Fi router and resetting your Chromecast with Google TV might also help.

Thanks,

Jennifer

Re: Stuck at Colorful Square Boot

JenniferV — Sat, 23 Jul 2022 22:19:00 GMT

Hello there,

It's me again. I want to make sure you're all good — how did the steps go?

Regards,

Jennifer

Re: Stuck at Colorful Square Boot

JenniferV — Sun, 24 Jul 2022 22:27:12 GMT

Hey thusar,

I haven’t heard from you in a while so I’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

Re: Stuck at Colorful Square Boot

thusar — Mon, 25 Jul 2022 00:12:52 GMT

Still bricked. Stuck at the same spot on multiple devices.

Re: Stuck at Colorful Square Boot

JenniferV — Mon, 25 Jul 2022 05:16:46 GMT

Hi there,

Yikes! We''d like to take a deeper look into this — could you fill out this form and let us know once you're done?

Thanks,

Jennifer

Re: Stuck at Colorful Square Boot

JenniferV — Thu, 28 Jul 2022 05:27:10 GMT

Hello thusar,

We got your form and it shows that one of our Support Specialists sent you an email. Please reply to the email with the needed info and continue the conversation there.

Also, please be advised that this thread will be locked after 24 hours.

Thanks,

Jennifer