topic Problem with factory reset in Streaming

Problem with factory reset

LeshG83 — Tue, 26 Jul 2022 19:40:01 GMT

Hi,

I have problem because I moved to other city and did not reset my device with old wi-fi. I try to connect with new wi-fi but I can't. I got information that factory reset can help me but I can't because I dont have connection with new routher.

Please, help me - how can I do factory reset my chromecast gen. 2?

BR
Leszek

Re: Problem with factory reset

Ashepherdson — Thu, 28 Jul 2022 02:37:34 GMT

Press the button on the Chromecast and hold it until it reboots and the light flashes, then you would setup as normal from scratch !

Re: Problem with factory reset

DigitforPC — Thu, 28 Jul 2022 03:31:37 GMT

If you have no access to its interface due to internet connectivity, you can do it the hard way by simply, pressing and holding the button on the back and waiting until the light blinks yellow. Then release the button when the light turns solid white. Finally, your Chromecast device is reset.

Re: Problem with factory reset

JenniferV — Sun, 31 Jul 2022 06:24:08 GMT

Hi folks,

Thanks for the help here, Ashepherdson and DigitforPC.

LeshG83, how's it going? Were you able to factory reset your Chromecast by following the steps provided in this thread?

Regards,

Jennifer

Re: Problem with factory reset

JenniferV — Wed, 03 Aug 2022 06:26:48 GMT

Hello LeshG83,

It's me again. I wanted to chekc if you still need help. Feel free to let me know if you do.

Thanks,

Jennifer

Re: Problem with factory reset

JenniferV — Thu, 04 Aug 2022 06:43:06 GMT

Hey there,

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer