topic Re: Built-in Chromecast doesn't optimize fullscreen videos in Streaming

Built-in Chromecast doesn't optimize fullscreen videos

tapas13 — Sat, 23 Jul 2022 21:31:54 GMT

I tried to cast tab from chrome with built-in chromecast but seems like chromecast is not optimizing the full-screen videos.

Re: Built-in Chromecast doesn't optimize fullscreen videos

JenniferV — Thu, 28 Jul 2022 04:36:22 GMT

Hi tapas13,

Thanks for reaching out. Chromecast-enabled sites will generally try to automatically switch from casting a tab to an optimized mode of operation if you are already casting a tab when you visit the site.

Give these steps a try:

Make sure your Chrome browser is updated.
Reboot your casting device.
Turn off your TV then turn it back on after 1 minute.

If the issue persists, please reach out to your TV manufacturer to assist you in factory resetting your TV or for additional help.

Thanks,

Jennifer

Re: Built-in Chromecast doesn't optimize fullscreen videos

JenniferV — Sun, 31 Jul 2022 04:48:02 GMT

Hey there,

It's me again. How's it going? Still need help?

Regards,

Jennifer

Re: Built-in Chromecast doesn't optimize fullscreen videos

Billy45 — Sun, 31 Jul 2022 07:45:26 GMT

I'm having the exact same problem with my Acer Laptop and my Vizio Tv. I'll put a pic. on here of my Tv screen for anyone who can give us an answer to this problem. Shows up in the corner and will not optimize to full.

Re: Built-in Chromecast doesn't optimize fullscreen videos

JenniferV — Mon, 01 Aug 2022 06:55:39 GMT

Hi there,

tapas13, how's it going? Did you manage to get your device working?

Billy45, I'm sorry to hear that you're also experiencing the same issue. Have you tried the suggested steps above? If yes, how was it? Please make sure the Optimize full-screen videos option is checked in your Chrome browser and make sure you're casting from a cast-enabled app.

Note: The content that has an option to "Optimize full-screen casting" are the apps that are specifically cast-enabled. So it's really dependent on the content or app that you're casting. You may also try to reach out to your TV manufacturer for additional help.

Thanks,

Jennifer

Re: Built-in Chromecast doesn't optimize fullscreen videos

JenniferV — Thu, 04 Aug 2022 06:56:32 GMT

Hi folks,

I wanted to check if you were able to try the suggested steps. Feel free to let me know if you still need help.

Thanks,

Jennifer

Re: Built-in Chromecast doesn't optimize fullscreen videos

Jeran — Fri, 05 Aug 2022 19:38:07 GMT

Hey tapas13,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Built-in Chromecast doesn't optimize fullscreen videos

tapas13 — Fri, 05 Aug 2022 19:40:42 GMT

However, the issue is not resolved.

Re: Built-in Chromecast doesn't optimize fullscreen videos

tapas13 — Fri, 05 Aug 2022 19:41:55 GMT

However the same content optimizes full screen with google chromecast device but not with in-built chromecast with android tv.

Re: Built-in Chromecast doesn't optimize fullscreen videos

Jeran — Tue, 09 Aug 2022 15:57:57 GMT

Hey there tapas13,

That's an interesting observation that the Chromecast dongle will optimize full-screen videos, however your Chromecast built-in will not. Are you able to tell us what cast firmware version the Chromecast dongle and the Chromecast built-in are using? That way, we can see if maybe the Chromecast built-in is using an older version. Of course, if either device needs to update, please do so.

I look forward to your response, and if you had any other questions or concerns, feel free to let us know.

Best regards,

Jeran

Re: Built-in Chromecast doesn't optimize fullscreen videos

Jeran — Fri, 12 Aug 2022 19:54:37 GMT

Hey there tapas13,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Built-in Chromecast doesn't optimize fullscreen videos

tapas13 — Sat, 13 Aug 2022 13:34:49 GMT

Hi,
The built-in chromecast is updated with latest version 1.56.292394.

Re: Built-in Chromecast doesn't optimize fullscreen videos

JenniferV — Tue, 16 Aug 2022 04:44:59 GMT

Hi there,

I'm sorry for the late response. If the issue is isolated when using your TV with Chromecast built-in, please reach out to your TV manufacturer for further help. You might also need to reset your device, then observe its behavior.

Thanks,

Jennifer

Re: Built-in Chromecast doesn't optimize fullscreen videos

JenniferV — Sat, 20 Aug 2022 09:49:48 GMT

Hello there,

Checking back in should you have further questions here. Feel free to reply to this thread if you do.

Regards,

Jennifer

Re: Built-in Chromecast doesn't optimize fullscreen videos

JenniferV — Sun, 21 Aug 2022 10:37:46 GMT

Hey tapas13,

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer