topic Re: The Chromcast 1 conect wifi ok but not found on android in Streaming

The Chromcast 1 conect wifi ok but not found on android

Octacba — Tue, 26 Jul 2022 02:02:25 GMT

Hello, I have 2 Chromcasts at my home, one is generation 1 and the other is third generation and the 2 Chromcasts are connected to the same Wi-Fi network. the problem is that the 1gen chromcast stopped being detected. restore to factory settings. and when configuring with home it connects to the wi-fi, it confirmed the code and then it is no longer there and it is with the information of the time and the hs correctly. Thank you

Re: The Chromcast 1 conect wifi ok but not found on android

robus_pl — Wed, 27 Jul 2022 10:57:31 GMT

Let me know what happens, when your newer Chromecast is switched off totally from the outlet? Does the first one work then?

Re: The Chromcast 1 conect wifi ok but not found on android

DigitforPC — Thu, 28 Jul 2022 03:35:36 GMT

Try the following and let us know if it worked for you.

Switch off your Chromecast Gen 2 and then check if Gen 1 shows up
Try to update the firmware of your Chromecast Gen 1
Reset Chromecast Gen 1 (keep it as last option)

If none of the above works, then visit this article having all the details of Chromecast Not Showing up.

https://digitforpc.com/how-to-fix-google-chromecast-not-showing-up/

Re: The Chromcast 1 conect wifi ok but not found on android

Octacba — Thu, 28 Jul 2022 16:26:33 GMT

the problem is in the chromcast 1 gen.
it is not found on the network.
In the configuration from Home I configure the Wi-Fi but when I want to make the first transmission it does not find the device.
The chromcast 2 I use as a reference that has no problems, only 1 and on a 2.4Ghz network.

Thank you for your time 🙏

Re: The Chromcast 1 conect wifi ok but not found on android

Octacba — Thu, 28 Jul 2022 16:31:34 GMT

Hi, thanks for your response.
perform step 1 and 3. I don't know how to execute step 2.
I can't see the chromcast1 after config wifi in istallation on Home.
How do I force the update?
If it's already factory reset.

thanks for your answer.

Re: The Chromcast 1 conect wifi ok but not found on android

robus_pl — Fri, 29 Jul 2022 07:12:41 GMT

In normal way, from factory status, update is executed automaticaly. I dont know what happens in case, that this particular device was previously updated. I am not sure if it comes back to the previous version or to the last updated one and only settings are resetted. Usually factory reset propably keeps the last already updated ver. of the system. This is the question to Google.

I didn't have a reason to reset my device, so I am not sure.

Hey, Google team! What would you answer?

Re: The Chromcast 1 conect wifi ok but not found on android

JenniferV — Wed, 03 Aug 2022 01:38:27 GMT

Hey folks,

Thanks for the help here, robus_pl and DigitforPC.

Octacba, if you're still having trouble setting up the Chromecast, please manually connect to the Chromecast SSID. Here's how: Go to the phone Settings > Open Wi-Fi and connect to the Chromecast SSID (Example: Chromecast1234, Living Room TV, Bedroom TV, etc.) > Go to the Google Home app and try to set up again.

Thanks,

Jennifer

Re: The Chromcast 1 conect wifi ok but not found on android

Octacba — Wed, 03 Aug 2022 13:45:51 GMT

Hello Jennifer, I did the procedure you mention about 5 times and I was not successful.
Every time I do it, the procedure stops after the Wi-Fi connection, I define the name of the device (bedroom, dining room, etc.) and it must perform the first cast. I remember that it is the first generation chromcast.

Is there a way to force updates?
or another different procedure?

Re: The Chromcast 1 conect wifi ok but not found on android

JenniferV — Thu, 04 Aug 2022 06:56:59 GMT

Hello Octacba,

Thanks for the update. There's no option to force update the device since the software update is send over the air.

If it didn't connect to the Wi-Fi when your phone is connected to the Chromecast SSID, please reconnect your phone to your Wi-Fi network and force close the Google Home app then try again. If the same issue persists, reboot your Chromecast again and do the set up. You may also try to connect it to a mobile hotspot to check if it will be able to connect.

Thanks,

Jennifer

Re: The Chromcast 1 conect wifi ok but not found on android

JenniferV — Sun, 07 Aug 2022 06:51:54 GMT

Hi there,

It's me again. How's it going? Did you manage to get your device working?

Thanks,

Jennifer

Re: The Chromcast 1 conect wifi ok but not found on android

JenniferV — Mon, 08 Aug 2022 06:58:56 GMT

Hey there,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

Re: The Chromcast 1 conect wifi ok but not found on android

Octacba — Mon, 08 Aug 2022 16:34:42 GMT

Thank you Jennifer for your help.
It hasn't worked 😓.
I think it's an update problem or some failure in the wifi of the chromcast.
I already bought a new one, maybe with more time I will try to solve it again to use it again and not generate unnecessary garbage.

Thank you so much.

Re: The Chromcast 1 conect wifi ok but not found on android

JenniferV — Tue, 09 Aug 2022 06:00:06 GMT

Hi Octacba,

I understand. If you would like to continue troubleshooting your device, please let me know. We're always here for you.

Thanks,

Jennifer

Re: The Chromcast 1 conect wifi ok but not found on android

Octacba — Wed, 10 Aug 2022 16:28:06 GMT

Thank you Jennifer.
What other troubleshooting could I do?

1- Reset the chromecast to factory.
2- connect to wifi the first time.
3- once connected to Wi-Fi, the device disappears from the network, but it is online, because I see the weather, the weather and the images.

I did this several times. What do you suggest I do now?
throw it away? It's a joke.

I remain attentive to your comments.
Greetings Octa.

Re: The Chromcast 1 conect wifi ok but not found on android

JenniferV — Thu, 11 Aug 2022 06:27:16 GMT

Hello there,

Thanks for getting back to us. Since you have another Chromecast device, please try to swap the location of the devices and test. Also, if you have mobile data, please try to set up the Chromecast using it. Trying to use a different mobile phone for setup might also help.

Thanks,

Jennifer

Re: The Chromcast 1 conect wifi ok but not found on android

Octacba — Thu, 11 Aug 2022 15:19:40 GMT

Hello, ok today I do that test and I'll tell you how it went, I'm also going to try another Wi-Fi network (I didn't do that).
When I do the tests I comment on the results.
Thank you 🙏

Re: The Chromcast 1 conect wifi ok but not found on android

JenniferV — Wed, 17 Aug 2022 02:53:32 GMT

Hey Octacba,

How's it going? Were you able to try the suggested steps?

Thanks,

Jennifer

Re: The Chromcast 1 conect wifi ok but not found on android

JenniferV — Wed, 17 Aug 2022 02:55:12 GMT

Hi there,

I don't want to be a nudge but I'd like to check if you still need help. Feel free to let me know if you do.

Thanks,

Jennifer

Re: The Chromcast 1 conect wifi ok but not found on android

JenniferV — Thu, 18 Aug 2022 03:50:46 GMT

Hello there,

I haven't heard from you in a while so I’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

Re: The Chromcast 1 conect wifi ok but not found on android

robus_pl — Thu, 18 Aug 2022 07:39:36 GMT

JenniferV

I believe you have noticed that WI-Fi connectivity is a kind of problem in case of chromecast in general.

Please pass it to higher level of support to look into.

Let me know if chromecast has any limitations in remembering Wi-Fi connectivity. Also Is it possible, that chromecast can remember some configured Wi-Fi connections, can we setup our chromecast to not change Wi-Fi connetions? Does it collect any logs with Wi-Fi status?

What happens with Wi-Fi connectivity history after reset of the chromecast, does it still remember previous Wi-Fi connectivity settings? Also if we have done update, what happens with chromecast software after reset? Do we get factory baby software, or do we get updated software with no settings selected?

Can you tell us something about chromecast hardware? Mostly about physical Wi-Fi module. Its antenna shape and position. What is the best way to keep it? Can we keep it horizontally?