topic Chromecast keeps restarting in Streaming

Chromecast keeps restarting

Neko87 — Fri, 05 Aug 2022 13:09:06 GMT

Chromecast keeps crashing and restarting. I have turned it off and on, I've tried plugging into other powerpoint, I've restarted it Nd also did a factory reboot. Nothing will fix it. Help?

Re: Chromecast keeps restarting

JenniferV — Tue, 09 Aug 2022 05:22:33 GMT

Hi Neko87,

Thanks for reaching out and for being a step ahead of us. Let's sort this out.

A few questions: when did the issue start? Does the issue occur when casting or even when it's in idle mode? What's the LED light status on your Chromecast (solid or blinking)? Try to plug in the Chromecast in a different HDMI port on your TV. Plugging it on a different TV screen might also help.

Thanks,

Jennifer

Re: Chromecast keeps restarting

Jeran — Fri, 12 Aug 2022 15:46:38 GMT

Hey there Neko87,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Chromecast keeps restarting

JenniferV — Sun, 14 Aug 2022 04:57:36 GMT

Hello there,

We haven't heard from you in a while so we’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks for the help, Jeran.

Regards,

Jennifer