topic Re: can't connect to chromecast on my tv in Streaming

can't connect to chromecast on my tv

alpine — Sat, 13 Aug 2022 18:45:30 GMT

I have a Chromecast device connected to a Samsung TV which I have used for years. Recently when I access the Chromecast I get a message that the device is not connected. I have disconnected and reconnected the device, rebooted, checked the wi-fi , but still get the same message that the device is not connected.

Re: can't connect to chromecast on my tv

jt123 — Tue, 16 Aug 2022 00:04:19 GMT

I have the exact same issue. Seems lots of people have connection issues. Google has not been any help in resolving this.

Re: can't connect to chromecast on my tv

JenniferV — Thu, 18 Aug 2022 06:20:24 GMT

Hi folks,

Thanks for reaching out. Let's sort this out.

A few questions: what type of Chromecast device do you have? How far is it from the Wi-Fi router? Are there any recent changes in your Wi-Fi network? Please reinstall the Google Home app and reset your Chromecast. Also, try to manually connect to the Chromecast SSID. Here's how: Go to the phone Settings > Open Wi-Fi and connect to the Chromecast SSID (Example: Chromecast1234, Living Room TV, Bedroom TV, etc.) > Go to the Google Home app and try to set up again.

Thanks,

Jennifer

Re: can't connect to chromecast on my tv

JenniferV — Sun, 21 Aug 2022 06:34:22 GMT

Hey there,

How's it going? Did the steps help?

Thanks,

Jennifer

Re: can't connect to chromecast on my tv

JenniferV — Mon, 22 Aug 2022 11:31:55 GMT

Hello there,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer