topic Re: Chromecast constantly has to be reset in Streaming

Chromecast constantly has to be reset

STSlocum — Sun, 21 Aug 2022 20:20:35 GMT

The 'Web Browser' label isn't really accurate but nothing else was appropriate. I have Google Fiber and a Google modem/router and 3 2nd Gen Chromecasts in my small (1500 sqft) home. Two of the Chromecasts work fine, connecting to YouTube TV and allowing a show/movie to stream immediately. One of them is hit or miss.

What happens is that it is often being unable to connect (just a spinning circle) when actually trying to start a show in YouTube TV or Prime Video. I then have to restart or sometimes a complete removal from the Google Home app, factory reset, then adding to the Home once again...that USUALLY works but sometimes have to factory reset a second time the same evening. The Chromecast is plugged into a power strip and does NOT get power from the tv's usb port. The tv is an older LG but I wouldn't expect that to make any difference. I have tried swapping the Chromecast from one of the other tv's but it hasn't made any difference.

Any suggestions?

Re: Chromecast constantly has to be reset

STSlocum — Sun, 21 Aug 2022 20:42:35 GMT

I was able to connect with Chromecast Support and they suggested checking for updates (it was already current) and to remove and re-add the YouTube and Prime Video apps. I've done this and it appears to be working. Fingers crossed!

Re: Chromecast constantly has to be reset

JillG — Sun, 21 Aug 2022 21:02:27 GMT

Thanks for updating the community with that update suggestion from support.🥇

Make a new thread if you run into any trouble.

Re: Chromecast constantly has to be reset

Jeran — Mon, 22 Aug 2022 16:53:01 GMT

Hey there STSlocum,

Like Jill mentioned, thank you for coming back with your solution! In that case, did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Chromecast constantly has to be reset

Jeran — Thu, 25 Aug 2022 17:01:00 GMT

Hey STSlocum,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran