topic Re: Chromecast in Streaming

Chromecast

Chriswnbs — Wed, 17 Aug 2022 08:47:54 GMT

Having issues with 2nd gen chromecast. Bought last year and worked fine. Now loops videos when casting e.g it will repeat a 10/15 second portion of what is being casted and play on for a while before doing same thing again. Also skips portions of what's being casted. Factory reset done and issue arises after trying on 3 tv sets.

Re: Chromecast

Jeran — Tue, 23 Aug 2022 16:33:24 GMT

Hey there Chriswnbs,

I'm sorry to hear that your Chromecast is acting strangely! This issue sounds pretty frustrating, so I'd be happy to help out. Let me just ask you a few questions to narrow down the problem:

When did this issue start happening?
Does this occur on one app in particular, or all apps?
Does this issue when casting from another device, such as a computer or tablet?

If we can narrow down where exactly the problem is located, we can provide specific troubleshooting steps. For example, if it is only occurring on the YouTube app, I'd recommend clearing out the cached data.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Chromecast

Jeran — Mon, 29 Aug 2022 17:51:52 GMT

Hey Chriswnbs,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Chromecast

Jeran — Tue, 30 Aug 2022 19:11:07 GMT

Hey Chriswnbs,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Chromecast

Chriswnbs — Tue, 30 Aug 2022 19:40:11 GMT

Hi there. Situation seems to have rectified itself although I don't know why. Cheers for the replies though. Much appreciated.

Re: Chromecast

Jeran — Tue, 30 Aug 2022 19:52:25 GMT

Hiya Chriswnbs,

Awesome, that is good to hear! It's strange when some problems seem to resolve themselves, but always pleasant. In that case, unless you have any further questions, I'll lock the thread in 24 hours.

Have a good one!

Best regards,

Jeran