topic Netflix will no longer linking to Chrome-cast after my password was changed. in Streaming

Netflix will no longer linking to Chrome-cast after my password was changed.

Kat9 — Tue, 23 Aug 2022 17:48:37 GMT

Netflix will not link to Chrome-cast after password was changed. I unlinked Netflix and relinked - no success. Received a message suggesting malware

Re: Netflix will no longer linking to Chrome-cast after my password was changed.

JenniferV — Sun, 28 Aug 2022 00:53:19 GMT

Hey Kat9,

Thanks for reaching out. Let's sort this out.

Quick questions: what type of Chromecast device do you have? Are you relinking the Netflix app in the Google Home app?

Give these steps a try:

Uninstall and reinstall the Google Home app
Uninstall and reinstall the Netflix app.
Reboot your mobile phone.
Use a different mobile device.
Reboot your Chromecast.
Reboot your Wi-Fi router.
Reset your Chromecast.

Let me know how it goes.

Thanks,

Jennifer

Re: Netflix will no longer linking to Chrome-cast after my password was changed.

JenniferV — Wed, 31 Aug 2022 01:08:11 GMT

Hi there,

It's me again. I want to make sure you're all good — how did the steps go?

Regards,

Jennifer

Re: Netflix will no longer linking to Chrome-cast after my password was changed.

JenniferV — Thu, 01 Sep 2022 02:11:37 GMT

Hello Kat9,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer