topic Re: Restoring factory settings in Chrome cast in Streaming

Restoring factory settings in Chrome cast

Bella1 — Sat, 25 Sep 2021 19:16:41 GMT

Hello ! How do I do this ?
I have a new router / new wifi password and am trying to connect to chromecast - I’ve tried everything. Should I connect to my home wifi ? I’ve seen some guidance saying the device chromecast - should show up on list of available networks……….I’m slowly going mad 😀

Re: Restoring factory settings in Chrome cast

SP21 — Sun, 26 Sep 2021 06:00:20 GMT

You have a fellow traveler😩. I have been successfully using Google chromecast for several years casting content from my android and ios devices to my Sharp TV. Of late I have added another wifi provider at home. I am unable to set the chromecast device to the new wifi. Frustrating to say the least esp on weekends!!

Re: Restoring factory settings in Chrome cast

Bella1 — Sun, 26 Sep 2021 10:04:12 GMT

SP21 thanks for your reply . We have the same problem! 🥲I gave up yesterday but will try again today - it’s like I’m caught in a loop. The chromecast device is detected but it seems to be remembering the old network . If I find a solution I’ll let you know .

Re: Restoring factory settings in Chrome cast

David_K — Mon, 27 Sep 2021 13:35:15 GMT

Hi all,

If your Chromecast is still connected to an existing Wi-Fi network, you can follow these steps to change the Wi-Fi network it is connected to.

If you've already changed to a different Wi-Fi network, try these steps:

Open the Google Home app.
At the top left, tap Add + > Set up device + > New device > set up new devices in your home.
Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your Chromecast, then then set it up again using your new Wi-Fi network and password. If you're using Chromecast with Google TV, follow these setup steps instead.

Instead of factory resetting your Chromecast, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.

Re: Restoring factory settings in Chrome cast

Jeran — Fri, 01 Oct 2021 17:06:46 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Restoring factory settings in Chrome cast

Bella1 — Fri, 01 Oct 2021 19:03:15 GMT

hi Jeran

please keep it open as I’ve not had time to try the suggestions -will do over the weekend

thanks

Bella

Re: Restoring factory settings in Chrome cast

Jeran — Fri, 01 Oct 2021 19:44:36 GMT

Sure thing! I'll keep the thread open, so you have time to report back.

Have a good weekend,

Jeran

Re: Restoring factory settings in Chrome cast

Jeran — Thu, 07 Oct 2021 20:35:42 GMT

Hey there Bella1,

Did you have any more questions or need any additional help?

Just checking up,
Jeran

Re: Restoring factory settings in Chrome cast

Bella1 — Thu, 07 Oct 2021 21:25:59 GMT

Hi Jeran I managed to fix it today ! Hurrah ! I reset the Chromecast and started the set up again thanks for your help again Belka1

Re: Restoring factory settings in Chrome cast

Bella1 — Thu, 07 Oct 2021 21:27:43 GMT

thank you David King - I managed to resolve. I resorted to the factory re-set - it worked ! 👍Bella1

Re: Restoring factory settings in Chrome cast

Jeran — Thu, 07 Oct 2021 21:33:31 GMT

I'm glad to hear that! In that case, I'm going to go ahead and lock up the thread. Feel free to make a new thread if you have any more issues in the future.

Thank you for your help on this, David!

Best regards,
Jeran