topic Re: Return to Home Screen When Trying to Connect to USB Hub Storage in Streaming

Return to Home Screen When Trying to Connect to USB Hub Storage

pracom — Sun, 21 Aug 2022 19:22:37 GMT

I'm having the exact same issue as described in this post: Chromecast with Google TV July update seems to hav... - Google Nest Community

I could previously access the storage using a higher power supply (at least 60 watts), which I am still using, so this is not the issue. I have tried resetting the Chromecast with no change. I can successfully see and access the storage card using the X-plore app but have no ability to see or format it through the Chromecast Settings>System>Storage menu.

Re: Return to Home Screen When Trying to Connect to USB Hub Storage

Jeran — Mon, 29 Aug 2022 17:19:48 GMT

Hey there pracom,

I'm sorry to hear that your Chromecast is having issues with your USB Hub! I can imagine this is a pretty frustrating issue, so I'd be happy to help out. Let me just ask you a few questions to better understand the situation:

When did this issue start happening?
Is your Chromecast with Google TV up-to-date?
What type of storage device are you using in the Hub? (such as SD card, USB drive, etc.)
Are you able to swap to a different storage type to see if the Chromecast detects it?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Return to Home Screen When Trying to Connect to USB Hub Storage

Jeran — Mon, 29 Aug 2022 17:19:35 GMT

Hey there pracom,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Return to Home Screen When Trying to Connect to USB Hub Storage

Jeran — Tue, 30 Aug 2022 18:54:57 GMT

Hey pracom,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran