topic Chrome cast MAC address in Streaming

Chrome cast MAC address

acs25 — Sun, 28 Aug 2022 20:53:11 GMT

I cannot locate the MAC address on my Chromecast. When I click Show MAC address on the google home app, it says cannot locate. It also is not on the device. I cannot connect to the internet without the MAC Address.

Re: Chrome cast MAC address

JenniferV — Sun, 04 Sep 2022 01:47:36 GMT

Hello acs25,

Thanks for reaching out. Let's sort this out.

What type of Chromecast device do you have? If you have a regular Chromecast device, you may get the Mac address during the initial set up. Here's how: from the connect to Wi-Fi screen, at the top right, tap the 3 dots > Tap Show MAC address.

On the other hand, if you have a Chromecast with Google TV, you will not be able to locate the MAC address during the initial setup. Please set up your Chromecast with Google TV using a different Wi-Fi network or hotspot. Afterwards, follow the steps below to locate the MAC address:

From the Google TV home page, go to Settings.
Select System.
Select About.
Select Status.
On the right side, you should find the MAC address.

Thanks,

Jennifer

Re: Chrome cast MAC address

JenniferV — Wed, 07 Sep 2022 01:52:29 GMT

Hey there,

It's me again. I want to make sure you're all good — how did the steps go?

Regards,

Jennifer

Re: Chrome cast MAC address

JenniferV — Thu, 08 Sep 2022 02:01:47 GMT

Hello acs25,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer