topic Re: Chromecast fail to cast videos from android device in Streaming

Chromecast fail to cast videos from android device

Briggi — Sat, 20 Aug 2022 16:29:58 GMT

I have a Chromecast (2nd Gen) connected to my Samsung smart TV. I also have an android phone that has successfully intalled my devices in the Home app. Whenever I want to cast a youtube video, I don't seem to have a problem with it. But when I use the Chrome browser in my android device and try to cast it. I am able to see the cast icon in the video, I connect it to my TV and in the video it shows as "Now playing" but in the TV all I see is the Cast Icon or Chrome Logo but NOT the video. (Pictures Below)

I have tried resetting my chromecast, check internet connection and reboot my modem, restart my cellphone, and uninstall & Intall again the home app...And nothing works. Again, it seems to work with youtube and a few videos in the browser, but most of them can't be cast. It used to work beautifully, I am really disappointed. HELP PLEASE!!!!

Re: Chromecast fail to cast videos from android device

JenniferV — Thu, 25 Aug 2022 01:01:53 GMT

Hi Briggi,

Thanks for reaching out and for doing some steps beforehand — these are of great help! To cover all the bases, could you please make sure that the Android or iOS device is up-to-date? Also, try to uninstall and reinstall the affected apps. Rebooting you router and using a different mobile device might also help.

Thanks,

Jennifer

Re: Chromecast fail to cast videos from android device

Briggi — Thu, 25 Aug 2022 00:43:53 GMT

As I mentioned before, I did all that already. My cellphone is up to date.

Re: Chromecast fail to cast videos from android device

JenniferV — Thu, 25 Aug 2022 06:50:21 GMT

Hi there,

Thanks for getting back to us. While it may have worked before, casting from a Chrome browser using mobile phones isn't supported. You can either cast from a Chrome browser using a computer/laptop or mirror your phone screen to your TV. Here's a guide.

Thanks,

Jennifer

Re: Chromecast fail to cast videos from android device

JenniferV — Sun, 28 Aug 2022 06:25:39 GMT

Hello Briggi,

It's me again. How's it going? Do you still have other questions and concerns?

Thanks,

Jennifer

Re: Chromecast fail to cast videos from android device

JenniferV — Mon, 29 Aug 2022 06:25:50 GMT

Hey there,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer