topic Re: Brightness on my chromecast in Streaming

Brightness on my chromecast

DT77 — Sun, 28 Aug 2022 05:58:49 GMT

Hi the brightness on my chromecast all of a sudden is not as bright and colorful how do I fix this ?

Re: Brightness on my chromecast

Mr_Borssie — Sun, 28 Aug 2022 08:40:20 GMT

I think this is not an issue with your Chromecast, but with the tv it is connected to 😉

Re: Brightness on my chromecast

DT77 — Tue, 30 Aug 2022 07:34:51 GMT

No my fire stick is plugged into the tv and it is fine I’ve even tried my chromecast in the same input

Re: Brightness on my chromecast

DT77 — Tue, 30 Aug 2022 07:35:33 GMT

Also it’s a fairly new 4k tv

Re: Brightness on my chromecast

Mr_Borssie — Wed, 31 Aug 2022 09:04:35 GMT

Strange, I don't know what's going on. Did you already try to restart or reset your device?

Re: Brightness on my chromecast

JenniferV — Sun, 04 Sep 2022 06:29:21 GMT

Hi folks,

Thanks for the help here, Mr_Borssie.

DT77, have you tried the suggested steps provided by Mr_Borssie? If yes, how was it?

Regards,

Jennifer

Re: Brightness on my chromecast

DT77 — Sun, 04 Sep 2022 07:20:28 GMT

Hi yes

Re: Brightness on my chromecast

JenniferV — Mon, 05 Sep 2022 06:02:30 GMT

Hello DT77,

Thanks for getting back to us. When you tried to reboot or reset your Chromecast, does the same issue persist? Could you please try to plug in the Chromecast into a different TV screen if one is available so we can isolate the issue?

Best,

Jennifer

Re: Brightness on my chromecast

JenniferV — Thu, 08 Sep 2022 06:44:39 GMT

Hi there,

It's me again. I want to make sure you're all good — how did the steps go?

Thanks,

Jennifer

Re: Brightness on my chromecast

JenniferV — Sun, 11 Sep 2022 06:15:22 GMT

Hey DT77,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

Re: Brightness on my chromecast

DT77 — Sun, 11 Sep 2022 07:17:17 GMT

Hi I’ve tried the things you suggested and no improvement.

Re: Brightness on my chromecast

JenniferV — Mon, 12 Sep 2022 01:08:47 GMT

Hello there,

Yikes! We'd like to take a deeper look into this — could you fill out this form and let us know once you're done?

Thanks,

Jennifer

Re: Brightness on my chromecast

JenniferV — Thu, 15 Sep 2022 01:23:45 GMT

Hey DT77,

We haven't received your form. Were you able to fill it out?

Best,

Jennifer

Re: Brightness on my chromecast

JenniferV — Sun, 18 Sep 2022 01:32:55 GMT

Hi there,

It's me again. How's it going? Still need help?

Regards,

Jennifer

Re: Brightness on my chromecast

JenniferV — Wed, 21 Sep 2022 02:09:02 GMT

Hello DT77,

I haven't heard from you in a while so I’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer