topic Re: chromecast wifi connection in Streaming

chromecast wifi connection

Saeid — Sun, 28 Aug 2022 12:13:19 GMT

Chromecast can not connect to wifi

how i can solve this problem

Re: chromecast wifi connection

David_K — Sat, 03 Sep 2022 12:53:49 GMT

What happens when you try setup?

Try these steps:

Make sure your Chromecast is within 15 - 20 ft (4 - 6 m) of the Wi-Fi router. If you have a dual band router, try to set up your device on both the 2.4 GHz and 5 GHz bands.
Make sure Wi-Fi and Bluetooth are both turned ON on your phone or tablet.
Turn OFF mobile/cellular data.
Reboot your router. Most routers just require that you unplug the power source and then plug it back in to reboot.
Reboot Chromecast by removing the power cable, then reconnect it.
Make sure you're using the latest version of the Google Home app, by checking your app store for any updates.
Restart the Google Home app.

Android: Swipe up from the bottom, hold, then let go. Swipe up on the Google Home app.
iPhone/iPad: Swipe up from the bottom, hold, then let go. Swipe up on the Google Home app. On older devices with a home button, double-click the Home button, then swipe up on the Google Home app.
Turn Wi-Fi off and on again on your phone or tablet.
Reopen the Google Home app.

If none of the steps above help, factory reset your Chromecast and then retry setup. You may also want to try setup using a different phone or tablet, just to test, if you have one.

Re: chromecast wifi connection

JenniferV — Tue, 06 Sep 2022 03:34:52 GMT

Hi there,

As always, thanks for the help, davidking. We appreciate it!

Saeid, we hope that helps. Feel free to reach back if you still need further assistance.

Regards,

Jennifer

Re: chromecast wifi connection

Saeid — Tue, 06 Sep 2022 13:31:49 GMT

i do it but it is not work !

Re: chromecast wifi connection

Saeid — Tue, 06 Sep 2022 13:36:30 GMT

i tried it with 3 wifi router and mobile hotspot and does not connect to it !

Re: chromecast wifi connection

JenniferV — Tue, 06 Sep 2022 23:09:32 GMT

Hi Saeid,

Oh no! Could you try to manually connect to the Chromecast SSID. Here's how: Go to the phone settings > Open Wi-Fi and connect to the Chromecast SSID (Example: Chromecast1234, Living Room TV, Bedroom TV, etc.) > Go to the Google Home app and try to set it up again.

Let me know how it goes.

Thanks,

Jennifer

Re: chromecast wifi connection

Saeid — Sat, 10 Sep 2022 10:33:45 GMT

i can find wifi and after i input password ...i get could not connect

i try it with 4 wifi router and mobile hotspot

Re: chromecast wifi connection

Saeid — Sat, 10 Sep 2022 10:37:14 GMT

i dot it but it is not work ...after i find my wifi router and input my password ... i get error ....could not connect....i try it with 4 wifi router and mobile hotspot

Re: chromecast wifi connection

JenniferV — Sun, 11 Sep 2022 23:02:52 GMT

Hey there,

Yikes! We'd like to take a deeper look into this — could you fill out this form and let us know once you're done?

Thanks,

Jennifer

Re: chromecast wifi connection

JenniferV — Thu, 15 Sep 2022 00:01:14 GMT

Hello Saeid,

We haven't received your form. Were you able to fill it out?

Thanks,

Jennifer

Re: chromecast wifi connection

JenniferV — Sun, 18 Sep 2022 01:00:50 GMT

Hi there,

How's it going? Still need help?

Thanks,

Jennifer

Re: chromecast wifi connection

JenniferV — Wed, 21 Sep 2022 05:36:53 GMT

Hey Saeid,

I haven't heard from you in a while so I’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer