topic Re: Chromecast working but not available on Android phone in Streaming

Chromecast working but not available on Android phone

Geegman — Mon, 22 Aug 2022 17:28:01 GMT

Casting works from other devices. Home app on phone identifies device by name in app, but when I click on icon, home tells me that device unavailable on network.

Phone on same network. Have unplugge, restarted, rebooted all devices multiple times. What hair left being torn out.

Re: Chromecast working but not available on Android phone

Jeran — Mon, 29 Aug 2022 21:44:38 GMT

Hey there Geegman,

I'm sorry to hear that your Chromecast and Android are not playing nicely! I know how frustrating these connection issues can be, so I'd be happy to help out. First, make sure that you have no VPNs active on your phone. Then, double-check to make sure that your phone and Chromecast are on the same Wi-Fi band, either 2.4GHz or 5GHz.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Chromecast working but not available on Android phone

Jeran — Fri, 02 Sep 2022 15:41:04 GMT

Hey there Geegman,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Chromecast working but not available on Android phone

JenniferV — Sat, 03 Sep 2022 23:38:55 GMT

Hello there,

Geegman, we haven't heard from you in a while so we’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks for the help here, Jeran.

Regards,

Jennifer