topic Chrome cast won’t play Disney+ in Streaming

Chrome cast won’t play Disney+

ATLSheri — Sun, 04 Sep 2022 22:16:56 GMT

Chrome cast works fine. But the Disney+ app says it is not connected to wifi. Wifi is fine with all apps but Disney+-wifi is NOT the issue. Unplugged and re-plugged everything multiple times. Netflix app plays movies fine. Disney + won’t even completely load.

Re: Chrome cast won’t play Disney+

Jeran — Fri, 09 Sep 2022 16:14:55 GMT

Hey there ATLSheri,

I'm sorry to hear that your Chromecast isn't playing nicely with Disney+. I can imagine this issue is pretty annoying, so I'd be happy to help you out! First, I would clear out the cached app data on Disney+. If that doesn't work, go ahead and uninstall and re-install the app. Finally, see if the Disney+ app will work when casting from another device, such as a phone or tablet.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Chrome cast won’t play Disney+

Jeran — Mon, 12 Sep 2022 16:50:20 GMT

Hey there ATLSheri,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Chrome cast won’t play Disney+

Jeran — Tue, 13 Sep 2022 22:29:24 GMT

Hey ATLSheri,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran