topic Re: Pixel cannot set up an old Chromecast? Why? in Streaming

Pixel cannot set up an old Chromecast? Why?

Druph0ria — Thu, 01 Sep 2022 05:18:29 GMT

I have some old Chromecast I've been setting up around the house but my pixel won't activate them. I've had to use my wife's iPhone (yuck!). Why do non-pixel devices set up older chromecasts but my Google Pixel 5a will not?

Re: Pixel cannot set up an old Chromecast? Why?

JillG — Thu, 01 Sep 2022 15:33:56 GMT

Hi @Druph0ria

The info I have on that is from this blog post: Heads Up: Device Activation - Google Nest Community

I'm really glad that you had another device that could run the set up. So many here in the Community only have a Pixel.

Re: Pixel cannot set up an old Chromecast? Why?

JenniferV — Mon, 05 Sep 2022 00:58:53 GMT

Hey there,

Thanks for the help here, JillG.

Druph0ria, hope that answered your question. Feel free to reach back if you have other questions and concerns. We're here to help!

Regards,

Jennifer

Re: Pixel cannot set up an old Chromecast? Why?

JenniferV — Thu, 08 Sep 2022 01:45:46 GMT

Hi Druph0ria,

It's me again. I wanted to check if you still need help or have other questions and concerns. Feel free to let me know if you do.

Best,

Jennifer

Re: Pixel cannot set up an old Chromecast? Why?

JenniferV — Fri, 09 Sep 2022 03:03:57 GMT

Hello there,

We haven't heard from you in a while so we’ll be locking this thread if there’s no update within 24 hours. If you need help in the future, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

Re: Pixel cannot set up an old Chromecast? Why?

Druph0ria — Fri, 09 Sep 2022 03:38:56 GMT

Hi Jennifer,

I appreciate the follow up but wish there was a different solution provided. One reason for buying a Pixel was the hope that Google products would work together harmoniously and effortlessly. Hopefully this can be resolved quickly. I do not understand what role Sonos plays in Chromecast technology but I am generally happy with the product.

Re: Pixel cannot set up an old Chromecast? Why?

JenniferV — Mon, 12 Sep 2022 01:31:16 GMT

Hi Druph0ria,

We hear you. We're always looking for ways to improve and we'll take this as feedback. We'll learn from this to deliver a better experience in the future — we appreciate your feedback.

Let me know if you have other questions and concerns otherwise, I'll be locking this thread in 24 hours.

Thanks,

Jennifer