topic Re: Chromecast home screen in Streaming

Chromecast home screen

ShazzaP — Wed, 07 Sep 2022 00:28:38 GMT

Hey, I have been using my chromecast for a good few years now with no issue. Tonight the home screen photo was flickering and was not a full picture. I cast a tv show from Amazon Video and, although it took about 5 seconds to settle, played perfectly, the tv is ok too. Is it time for a new chromecast? I do have a photo which would explain it much better but don't know how to upload, if that's possible 🤷‍♀️.

Thanks in advance x

Re: Chromecast home screen

JenniferV — Sun, 11 Sep 2022 03:20:03 GMT

Hello ShazzaP,

Thanks for reaching out. Please try the steps below:

Reboot your Chromecast.
Plug it in on a different HDMI port on your TV.
Plug it in on a different TV screen, if possible.
Factory reset your Chromecast.

Thanks,

Jennifer

Re: Chromecast home screen

JenniferV — Wed, 14 Sep 2022 04:35:03 GMT

Hey there,

It's me again. I want to make sure you're all good — how did the steps go?

Thanks,

Jennifer

Re: Chromecast home screen

JenniferV — Thu, 15 Sep 2022 05:00:46 GMT

Hi ShazzaP,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer