topic Re: Error code 83 in Streaming

Error code 83

Tod — Thu, 08 Sep 2022 10:37:55 GMT

All apps are casting from my phone without issue

only Disney plus app installed on Google tv is not working giving code 83

I have re installed app

updated system an app

powered down unit

restarted my internet router

cleared app cache

and none have worked

how do I fix my issue?

Re: Error code 83

David_K — Sun, 11 Sep 2022 14:22:44 GMT

Try the steps here:
https://www.googlenestcommunity.com/t5/Chromecast/Disney-errors/m-p/197460

Re: Error code 83

Tod — Sun, 11 Sep 2022 19:06:09 GMT

Hi David king

I have tried everything

the Disney + app on my Google tv chrome cast keeps showing error 83

the Disney + app works on my phone and I can cast from it but the Disney+ app installed on my chrome cast won’t work

Re: Error code 83

David_K — Sun, 11 Sep 2022 20:58:57 GMT

Did you try contacting Disney support?

Re: Error code 83

JenniferV — Thu, 15 Sep 2022 03:47:18 GMT

Hi folks,

Thanks for the help here, davidking.

Tod, have you already tried reaching out to Disney support as per advised by davidking? If yes, how was it?

Regards,

Jennifer

Re: Error code 83

JenniferV — Sun, 18 Sep 2022 03:53:53 GMT

Hello Tod,

It's me again. I wanted to check if you still need help or have other questions and concerns. Don't hesitate to reach back if you do.

Thanks,

Jennifer

Re: Error code 83

JenniferV — Mon, 19 Sep 2022 04:05:03 GMT

Hey there,

We haven't heard from you in a while so we’ll be locking this thread if there’s no update within 24 hours. If you need help in the future, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer