topic Re: Chrome cast gen 1 on college wifi not finding phone in Streaming

Chrome cast gen 1 on college wifi not finding phone

Charlos — Wed, 07 Sep 2022 21:15:58 GMT

So I’m on a college campus where the wifi situation is a bit weird there are two networks. One for devices and one for phones and computers and such. The school ITS services say that it should still connect and even after getting the chrome cast on the wifi I can’t add it to my google home devices or connect and cast with my wifi ITS hasn’t really been helpful so I was wondering if someone had a solution here

Re: Chrome cast gen 1 on college wifi not finding phone

Pattonator14 — Wed, 07 Sep 2022 21:45:22 GMT

https://support.google.com/chromecast/answer/3213084?hl=en-GB

According to this you need AP Isolation turned off on the network which is something only one of the network college admin can do, worth asking if they'll check for you

Re: Chrome cast gen 1 on college wifi not finding phone

JenniferV — Mon, 12 Sep 2022 06:09:35 GMT

Hi folks,

Thanks for the help here, Pattonator14.

Charlos, hope that helps. Also, please take note that schools often have a restricted network configuration that can cause issues with Chromecast setup.

Feel free to reach back if you have other questions and concerns. We're here to help.

Thanks,

Jennifer

Re: Chrome cast gen 1 on college wifi not finding phone

JenniferV — Thu, 15 Sep 2022 06:50:33 GMT

Hello Charlos,

It's me again. I wanted to check if you still need help or have other questions and concerns. Don't hesitate to reach back if you do.

Best,

Jennifer

Re: Chrome cast gen 1 on college wifi not finding phone

JenniferV — Fri, 16 Sep 2022 06:07:36 GMT

Hey there,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

Re: Chrome cast gen 1 on college wifi not finding phone

Diego3 — Fri, 16 Sep 2022 14:23:05 GMT

Hola buen dia, intenta ingresando en el router y creando una linea de wifi alterna, digamos otro punto de acceso, y conecta el Chromecast en esa linea junto con el celular, yo tenía el mismo problema, y solo asi lo solucione. Espero te ayude, un abrazo.

Re: Chrome cast gen 1 on college wifi not finding phone

JenniferV — Sat, 17 Sep 2022 23:39:21 GMT

Hi Diego3,

Thanks for the suggestion. We appreciate it!

Charlos, if the suggested step is possible to do in your University, please try that and let us know how it goes.

Best,

Jennifer

Re: Chrome cast gen 1 on college wifi not finding phone

JenniferV — Wed, 21 Sep 2022 00:25:01 GMT

Hello Charlos,

How's it going? Do you still need help?

Regards,

Jennifer

Re: Chrome cast gen 1 on college wifi not finding phone

Charlos — Wed, 21 Sep 2022 01:08:44 GMT

It doesn't work yet but I'm working with tech services on campus to find the issue on their network so I think you can close the thread if you want

Re: Chrome cast gen 1 on college wifi not finding phone

JenniferV — Wed, 21 Sep 2022 02:10:34 GMT

Hey there,

Understood. If that's the case, I'll go ahead and lock this thread now. If you need help in the future, you know where to find us.

Have a good one!

Best,

Jennifer