topic Re: Can’t communicate with iPhone in Streaming

Can’t communicate with iPhone

Rhamsialkadi — Mon, 05 Sep 2022 18:51:11 GMT

I have had my chrome cast set up for years and the other day it disconnect. When I tried to reconnect I kept getting the message error “can not communicate with iPhone” etc

I have tried every solution to fix it but it hasn’t worked

I’ve hard reset the chrome cast

Turned mobile off and on

Turned Wi-Fi on and off

Reset my router

Unplugged the chrome cast for 10 minutes

Deleted the home from Google home

Re-downloaded Google home app

Tried connecting from another device

you name it I’ve tried it!

Please help

Thank you

Re: Can’t communicate with iPhone

JenniferV — Sun, 11 Sep 2022 01:05:13 GMT

Hi Rhamsialkadi,

Thanks for reaching out and for being a step ahead of us. To cover all the bases, if you're using an iOS device, please make sure the local network access is turned on in your phone settings. Also, try to manually connect to the Chromecast SSID. Here's how: Go to the phone Settings > Open Wi-Fi and connect to the Chromecast SSID (Example: Chromecast1234, Living Room TV, Bedroom TV, etc.) > Go to the Google Home app and try to set it up again.

Thanks,

Jennifer

Re: Can’t communicate with iPhone

JenniferV — Wed, 14 Sep 2022 01:22:46 GMT

Hey there,

It's me again. I want to make sure you're all good — how did the steps go?

Thanks,

Jennifer

Re: Can’t communicate with iPhone

JenniferV — Thu, 15 Sep 2022 01:24:42 GMT

Hello Rhamsialkadi,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Regards,

Jennifer