topic Re: Chromecast doesn't cast from Google Photos in Streaming

Chromecast doesn't cast from Google Photos

jrenjithk — Tue, 06 Sep 2022 20:51:27 GMT

Since last week, Iam unable to cast Google Photos (Images/Videos) via Chromecast, but others in my house can do the same. I have reinstalled Google Home App, Reset Chromecast etc. and still didn't help. If I select an image from Google Photos, it casts to my TV in very low quality. But when I scroll down for other images, it's not moving and the initial image appear as it is. If i select a video, it's not streaming. Sometimes no image appear and only a blank screen appears. Is it the problem with my phone or something else? Have found another query with the same subject, nobody gave a solution on it. Good if someone could help?

Re: Chromecast doesn't cast from Google Photos

JenniferV — Wed, 14 Sep 2022 06:51:38 GMT

Hello jrenjithk,

Thanks for reaching out and for being a step ahead of us. Please try to reboot your router and mobile phone. Reinstalling the Google Photos app and using a different mobile phone might also help.

Thanks,

Jennifer

Re: Chromecast doesn't cast from Google Photos

JenniferV — Sun, 18 Sep 2022 01:22:00 GMT

Hey there,

How's it going? Do you still need help or have other questions and concerns?

Thanks,

Jennifer

Re: Chromecast doesn't cast from Google Photos

JenniferV — Mon, 19 Sep 2022 01:34:20 GMT

Hi jrenjithk,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer