topic Re: Cannot cast BBC iPlayer to TV in Streaming

Cannot cast BBC iPlayer to TV

CarterUSM — Mon, 19 Sep 2022 11:03:24 GMT

I can cast, for example, Youtube to my TV, but not BBC. I live in Cyprus and am using a VPN to watch BBC. I can watch BBC iPlayer on my Chromebook, but have no success in casting. I've gone through the 3 dots in the top right hand corner of the Chrome screen and selected Cast, but a message 'Available for specific video sites' has appeared. It does so occasionally, for some unknown reason. Have disconnected/rebooted everything, but no joy. I've also tried casting from my PC (Windows 11) to the TV; the TV screen displays the BBC iPlayer logo with the message 'Ready to cast', but nothing happens when I attempt to cast.

Would anyone be able to assist me with this issue? Could it be that I may need a better VPN provider than the one I have at the moment (Ivacy)?

Many thanks in anticipation.

Re: Cannot cast BBC iPlayer to TV

Cathal_S — Mon, 19 Sep 2022 14:50:38 GMT

Hi there,

The BBC iPlayer is not available outside of the UK.

https://www.bbc.co.uk/iplayer/help/questions/playback-issues/outside-uk-message

When casting to a Chromecast you are not transferring the video from your device to the Chromecast. You are sending the Chromecast instructions on what video to play.

You would need your Chromecast to also connect to the internet over a VPN.

Re: Cannot cast BBC iPlayer to TV

Jeran — Thu, 22 Sep 2022 20:58:17 GMT

Hey there CarterUSM,

I'm just checking up on this thread, did you have any more questions or need any additional help?

Thank you for helping out on this thread, Cathal_S!

Best regards,
Jeran

Re: Cannot cast BBC iPlayer to TV

JenniferV — Tue, 27 Sep 2022 00:00:19 GMT

Hi folks,

Thanks for the help here, Cathal_S and Jeran.

CarterUSM, hope that helps. Feel free to reach back if you still have other questions and concerns.

Regards,

Jennifer

Re: Cannot cast BBC iPlayer to TV

JenniferV — Tue, 27 Sep 2022 23:40:08 GMT

Hello CarterUSM,

We haven't heard from you in a while so we’ll be locking this thread if there’s no update within 24 hours. If you need help in the future, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

Re: Cannot cast BBC iPlayer to TV

CarterUSM — Wed, 28 Sep 2022 14:41:07 GMT

Sorry, didn't make this clear, I've been trying to cast whilst using a VPN (Ivacy). Would I have any luck with a different VPN?

Re: Cannot cast BBC iPlayer to TV

JenniferV — Wed, 28 Sep 2022 23:55:52 GMT

Hey there,

Thanks for getting back to us. While it may work previously, Chromecast devices don't support the use of VPN's. It is still recommended to be connected to a home WiFi network. You may try to use a different VPN, however this still may or may not work. I'd suggest you send feedback about this. Here's how.

Thanks,

Jennifer

Re: Cannot cast BBC iPlayer to TV

JenniferV — Mon, 03 Oct 2022 17:40:42 GMT

Hi CarterUSM,

How's it going? Do you still need help or have other questions and concerns?

Regards,

Jennifer

Re: Cannot cast BBC iPlayer to TV

JenniferV — Tue, 04 Oct 2022 23:51:38 GMT

Hello there,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer